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"in all honesty the vibe is great but our room in versailles tower was dirty and had a weird scent to it. no point in getting a balcony room because theres like 10 massive generators in front of your view that are on all day. the tower is far from the lobby and most amenities however it was less chaotic with barely any foot traffic. overall atmosphere is amazing but the location of the hotel itself limits you from walking to a lot of places like south beach downtown. vida brunch was ok, arkadia wasnt all that, la cote (outside bar) was probably the best. the beach area seemed very unorganized and hectic. highly recommend not going during hs spring break or conventions because this hotel gets insanely crowded with a ton of kids literally running around the lobby. check in was smooth tho we got our room at 8am right after landing and check out was even easier as you didnt have to wait in line, all you had to do was text the check out on your phone. overall id give it a 7/10. i would definitely come back here but will opt to choose the suites at sorrento or tresor suites!"

"Our third visit! My kids love it."

"Disappointed "

"Yes everything was good"

"Traveled with 2 teen girls and my husband. The 2 bedroom condo was very large, comfortable and clean. It had everything you would need. The whole property was beautiful. Lots to do. My husband fished at specific little lakes. He loved that. My only tiny complaint, the River lake pool with the lazy river is not heated. We had a little but of cool weather. That pool wasnt as enjoyable as I had hoped becauseit was cold. If it was heated or warmer out, it wouldve been my favorite. The pools near the registration building were heated and crowded. We were fortunate to get 4 chairs. I do recommend claiming your chairs early like everyone else does. Food options were great. I would definitely recommend this resort. "

"The room was clean but very shabby and in obvious need of more extensive maintenance. The end tables had been covered with some kind of vinyl faux marble and it was dull and bubbling up like poor quality contact paper. The shower in the master bath was unusable as the glass doors were broken and could not slide open. There was no toilet paper in the suite on check in and I had to call housekeeping to bring some. There also were no bedding materials for the pull out couch so another call to housekeeping was needed to fix that issue. The market on property is exorbitantly overpriced. You can buy the same snacks at Whole Foods for 1/3 the price."

"This property has Valet parking only at 65.00. Street parking is the same price. Your car is suppose to be protected but they seem to like to damage people's cars and then not say anything. They had to have known its not a scratch its a DEEP scratch on my brand new car. "

"A VERY NICE place overall! I am a tough grader, so I would put this in the 4.4 to 4.7 range if I could. Pool deck and facilities are very nice. But horribly crowded in peak times, weekend, etc. The old fight for a pool chair at 6:30 AM stuff just gets old, especially at a place that’s supposed to be higher end. Dominated by younger couples with small kids, mixed in with the business/conference types. Good mix of people if that’s something you prioritize. Besides the crowded pool, my biggest complaint would be the $30 cocktails. I know it’s Miami Beach but cmon. Great walkable location with access to the boardwalk and lively shopping/restaurant areas across the street. Close enough to walk straight to the action, but not quite in the middle of clubbing insanity! I would probably splurge a little extra and go for a boutique place before I go back, but I would go back. Again, CROWDED pool and my kids were just a little too old for the pool noodle scene. "

"Quick easy check in; clean room and quiet n comfy."