The bed was very comfortable, and the staff was excellent.
There was no soap, only shampoo, conditioner and body lotion and only 2 medium towels.
The a/c in our room would not work. Staff looked at it, but the issue was not resolved.
I booked this hotel specifically for the whirlpool as I had an exhausting day and I was looking forward to a warm soak. The pool was warm, the whirlpool was cold. If I had known this, I would have booked a room at the Monte Carlos with an in room jacuzzi for a few dollars less.
Again, the bed and bedding was very soft and comfortable, and the front desk was friendly. But I wish I had booked at a different hotel for what my needs were for the night.