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The Saint James Hotel, an Ascend Collection Hotel

3.0 star property
Downtown Toronto comfort awaits at this centrally located hotel where guests can easily explore Yonge-Dundas Square while enjoying homey amenities

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The Saint James Hotel in downtown Toronto is within walking distance of Yonge-Dundas Square. Guests enjoy a to-go breakfast, free WiFi, and 24-hour front desk service. Its convenient location consistently earns positive reviews from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night (230 ft away)
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Saint James Hotel, an Ascend Collection Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of CAD 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 25 per day.

What time is check-in at The Saint James Hotel, an Ascend Collection Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at The Saint James Hotel, an Ascend Collection Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Saint James Hotel, an Ascend Collection Hotel located?

Located in Downtown Toronto, this hotel is within a 10-minute walk of Downtown Yonge, CF Toronto Eaton Centre, and University of Toronto - St. George Campus. Scotiabank Arena and Queen Street West are also within 1 mi (2 km). College Station is only a 4-minute walk and Dundas St West at Yonge St Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 408 out of 734 reviews
Rating 8 - Good. 269 out of 734 reviews
Rating 6 - Okay. 39 out of 734 reviews
Rating 4 - Poor. 13 out of 734 reviews
Rating 2 - Terrible. 5 out of 734 reviews

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best little hotel I ever stayed

They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Stayed 1 night in Apr 2020
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, beds comfortable and Front Desk staff accommodating
Stayed 1 night in Apr 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Newly renovated rooms very clean , friendly staff,
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price. large rooms. clean.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great especially for walking downtown. Parking was kinda strange next door under that building. Pool and hot tub would have been nice. L
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay at this hotel. Right from check in to check out the staff were so accommodating and efficient. They offered free parking and late checkout as part of our VIP booking with Expedia and even extended our parking until later on the checkout date, so we could visit my dad at Toronto General Hospital. Outstanding!!! Thank you for everything and we will see you again for sure. Shout out to Jin!!! Be well!
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the little gift bag to the robe and slippers and the rainfall shower. My stay overnight was lovely. What a comfortable and clean spot
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I did not like breakfast at all. For family with 2 kids the breakfast are not good enough. I was expecting something like table from I can pick up what I would like to eat... to have different possibilities what to drink (coffee, milk, tea,...). What did I not like was that it was quite loud on the hotel other quests were noisy during night
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Location was good. Staff very nice.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff Nice Resturant Close to hospital 👍
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
La propreté de la chambre laissait à désirer. Le personnel est très accueillant et l'hôtel bien positionner au centre-ville.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with this hotel. The room was good, nice decor, clean and comfortable.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay Great location Very modern clean Definitely will stay again
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

価格相当で残念な部分有りのホテル

安かったので選びましたが、老朽化や清潔感の無さを感じ、残念でした。施設や部屋自体にも清潔感に欠け清掃が行き届いている感じがしませんでした。スタッフは親切でした。朝食は隣接している軽食屋から一品選べる程度で、普通の朝食をイメージしていると、ギャップにがっかりしました。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gift bag upon arrival, two complimentary Freshii breakfast coupons, shower slippers, and robes. Fully stocked Keurig station.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. No complaints. Will stay there again
Stayed 1 night in Feb 2020
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. If you are looking for something in the middle of downtown this should be an option for you. Rooms are small but comfortable. Our first room was at the front and we asked to move because of the traffic noise. Back of hotel or higher floor much quieter. Staff were very good - pleasant and efficient.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

福岡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方が、かなり親切でした。また、施設も管理が行き届いていて快適、清潔でした。
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

This hotel was great! Modern, clean, excellent breakfast options (Freshii in the hotel), a lovely welcome package when we checked in, reasonable price, excellent location... we couldn't have asked for better. The elevator is a little slow... but that's about the only complaint I can make of this place! Loved it!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and very quiet. Nice location to many restaurants. They've added safe and hairdryers apparently missing earlier. Bathroom was smaller and lighting for makeup was poor. An excellent value.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Nothing I liked. Only good thing is location. Don’t fall for the good reviews. Great disappointment!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night business stay

Awesome customer service upon arrival. Made sure to explain parking well. They offer nice bonuses for hotels.com VIP, like free parking, upgrades, and delayed checkout.
Stayed 1 night in Feb 2020
Verified

8/10 Good

kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: - Right on downtown - Economical Dislike: - Morning breakfast was not that good, except for smoothie
Stayed 7 nights in Feb 2020