Good for Room 181. Very BAD for Room 147. Overall the Hotel is not bad. Located in a convenient location, walking distance to high-street. Hot spa for only ยฃ10 per person. I've booked 2 rooms. One is clean and tidy, the other is noisy and dirty. The room seems on top of the kitchen with hot air coming up. The staff rejected my request for changing room. She said that the hotel was fulled. At the end, she only provided a fan on request.
We had to cancel the room due to a broken pipe in my husband's home in london. The headland hotel refused our cancellation even though we cancelled at least 2 weeks before our arrival date. The manager was rude. Showed no compassion whatsoever. What decent hotel does this? The HEADLAND.
We booked this hotel as a last mimute thing for a surprise weekend away for a burthday.The hotel was spotless. The staff were very helpful and friendly. The hotel had some amazing views and lovely gardens. We didn't get to use the spa as only there from a Saturday to Monday so can't comment on that, both the restaurant and galaxy lounge were lovely. Good food. Overall a really lovely hotel and we will definitely be returning.
The recption were really helpful with my booking..also the head barman helped me with a phone problem.nothing was too much trouble for both of them.please thank then doing an excelent jobs
David
2025๋ 3์์ 1๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Chris
2025๋ 3์ 26์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ์ง์ ๋ฐ ์๋น์ค
Stayed for Halloween, good location but a bit of a walk up the hill if your not fit.
A good restful stay. Really good location - walk down hill and get a taxi back up. Parking a slight issue but not a deal breaker. Rooms need updating but it is a standard seaside hotel. Best part of this hotel is the views - they are top notch.