Trinity Vacations

"The hotel was clean overall except when my daughter ran the shower, a couple bugs crawled out of the drain. The shower is also not very powerful and the fiberglass tub sounds like it is cracking. The hotel is a non-smoking hotel but smelled like cigarettes in the hallway. When I went to the front desk the clerk had her back turned towards me in the back room and when I said, "Excuse me," she said, "yes," twice without turning around. I didn't want to speak out loud that we needed a plunger...

"Rooms are always clean, orderly, and well stocked with the personal hygiene items you would expect. The beds are very comfortable, and if I could buy a couple of the pillows I absolutely would! Breakfast is always hot, well cooked, and plentiful, with a good variety. And the coffee is arguably the best of any hotel I’ve stayed at yet. Whenever I travel to the Madison/Huntsville area, this is my first choice place to stay."

"Great place."

"Expedia booked room that was unavailable. Bad taste in mouth for Expedia. "

"Great front desk personnel."

"We were very disappointed. The rooms smelled terrible. The floors were moist and even the pillows felt like they were damp. Definitely a condensation issue. The pool wasn’t open. We booked 2 rooms with 2 queen beds in each. When we arrived we were told Expedia booked one of the rooms with 1 bed. The only way we could get what we wanted was to join their loyalty program. We had booked the same facility for our return and immediately cancelled it. Bookers beware."