Verified
10/10 Excellent
david
Feb 5, 2024
Liked: Cleanliness, room comfort, communication
david
Stayed 3 nights in Feb 2024
Entire apartment
My Soul Home
3.0 star property
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Photo gallery for My Soul Home
Room options
Check availability for these dates
View all photos for Comfort Apartment
Comfort Apartment
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Twin Futon
- Free WiFi
View all photos for Design Apartment
Design Apartment
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Twin Futon
- Free WiFi
View all photos for Signature Apartment
Signature Apartment
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Twin Futon
- Free WiFi
View all photos for Luxury Apartment
Luxury Apartment
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Twin Futon
- Free WiFi
View all photos for Premium Apartment
Premium Apartment
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Twin Futon
- Free WiFi
View all photos for Superior Apartment
Superior Apartment
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Twin Futon
- Free WiFi
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About the neighborhood
La Veleta, a neighborhood in Tulum, is home to My Soul Home . Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Apartments in Tulum
Calle 12 Sur La Veleta, Tulum, QROO, 77760
What's nearby
Tulum Beach12 min drive - 6.3 km
Tulum Mayan Ruins13 min drive - 7.4 km- Hospital de Tulum16 min walk - 1.4 km
- Holistika Art Walk16 min walk - 1.4 km
- Dos Aguas Park3 min drive - 1.5 km
Getting around
- Tulum Intl. Airport (TQO)42 min drive
Restaurants
- Vaivén3 min walk
- El Aguajito Marisqueria1 min walk
- Delicia5 min walk
- La Taqueria Pinches Tacos Shop5 min walk
- Pepe The Best Taco!5 min walk
About this property
My Soul Home
- Apartment near Tulum Mayan Ruins
- My Soul Home provides a garden and more. Guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- An outdoor pool
- Luggage storage, smoke-free premises, and tour/ticket assistance
- Concierge services
- Room features
- All guestrooms at My Soul Home boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
- Other amenities include:
- Bathrooms with rainfall showers and bidets
- Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers
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Property amenities
Pool/Spa
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
Parking and transportation
- No onsite parking available
Kitchenette
- Blender
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Electric kettle
- Freezer
- Full-sized refrigerator/freezer
- Microwave
- Paper towels
- Spices
- Stovetop
- Toaster
- Toaster oven
Bedrooms
- Bedroom
- Bedsheets provided
Bathroom
- 1 private bathroom
- Bidet
- Rainfall showerhead
- Shower
- Toilet paper
- Towels provided
Entertainment
- Flat-screen TV
Outdoor areas
- Garden
Comfort
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- No elevator
- Smoking not allowed
Services and conveniences
- Blackout drapes
- Concierge services
- Iron/ironing board
- Luggage storage
- Safe
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 6 units
- Garden
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from October 26 2024 to May 31 2025 (dates subject to change).
Access methods
Host will greet you, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 250 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number NAN181108RS7
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Frequently asked questions
Does My Soul Home have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
Is My Soul Home pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at My Soul Home ?
Check-in start time: 4:00 PM; Check-in end time: 9:30 PM.
What time is check-out at My Soul Home ?
Check-out is at 11:00 AM.
Where is My Soul Home located?
Located in La Veleta, this apartment building is within 1 mi (2 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
My Soul Home Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0