Find hotels near Tzantizotz Nature Reserve, Santa Cruz La Laguna from ₩46,987

"The place was ok but they did include breakfast as they mentioned in website. You have to pay it separately . It needs to be update the website."

"Great stay! The staff was super friendly."

"Such a cute little stay in Panajachel. Staff was very kind and even held our luggage until our shuttle came to pick us up. "

"We had a great time! But just keep in mind there are many stairs to climb "

"The staff were friendly, the rooms were spacious, and the place was beautiful. "

"I havw traveled to 52 countries and stayed in some amazing hotels but this place may be one of the best I have ever stayed at. Incredible views, accomodation. Great food/service. Really nothing negative to say."

"Very nice hotel is in a convenient location in San Marcos close enough to the main road and the public dock. Solid restaurant and good customer service. Meals were good if not great. Scenic view of the lake. They did a nice job putting together transportation and activities for our visit. Just be aware that because it is in town you may hear some sounds like music and dogs close to bedtime but never after 10pm. I would stay again. "

"Incredible hotel - one of the best views ever, very stylish but according to local architecture and style and not very westernised (in a good way). The staff was super helpful, and nice! The music was great too - it was like a little oasis, we didn’t wanna leave the hotel. One of the best hotels I’ve stayed - the photos don’t do it justice !!!"

"This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one was helpful or interested in resolving the issue. The explanation I received was that their office computer connected by LAN was working, so the problem must be Wi-Fi. They also blamed the internet provider. In other words, no one took responsibility. One staff member even told me that because this is an “eco-resort,” guests shouldn’t need internet. That response is dismissive. Many guests still need internet for work, communication, or basic travel planning. For one of the more expensive properties around Lake Atitlán, the lack of amenities and the failure to provide reliable internet is unacceptable. The view is fantastic, but the experience did not match the price. Management should address both the connectivity issue and how staff handle guest concerns."