6/10 - 괜찮아요
Lynsee
단체 여행
2024년 4월 29일
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The hotel itself is beautiful, but the service left much to be desired. From the first impression with valet not even bothering to open the door or assist with bags, to the less than pleasant bartender in the restaurant for lunch, to things as simple as not having paper cups in the room and housekeeping not responding to the requests, it felt more like an imposition than a vacation. It is clear that this hotel markets itself as a luxury experience but misses the mark on what that means. The accommodations and finishes were five star, the service was average if that.
Lynsee
2024년 4월에 1박 숙박함