“Photos online are dated and do not reflect the poor quality of the room condition. We paid to stay in the top room, yet no working wifi, extremely tatty furniture, bathroom and ill fitting wood effect floors.
No cupboards for hanging clothes and difficult to navigate to the room as in an extension, with no lift, narrow corridors and stairs. For the price, it is extremely expensive with a cheap breakfast. Better to stay in some of the wonderful new beachfront apartments on Air BnB.”
“I was disappointed by some of the staff who although knew well that we were tourists and did not reside in Chile, still went ahead and charged us government tax of about 90.00 USD. They then refused to reverse it and told us to go to customs at the airport and ask them to reverse it. The customs refused. There were some staff members that were nice and helpful in other ways but this tax issue made our experience so negative.”