Venetian Islands Vacations

"Nice hotel, easy access from major roads, clean rooms."

"Awesome downtown location close to a lot of activities and even the Miami Heat Arena."

"Customer Service should be the number one priority in hospitality. However, Russell from the pool bar made my experience there extremely uncomfortable. I watched him publicly embarrass a group of teenage girls, because he wasn’t aware that they had already settled their bill. When he was corrected by his fellow coworker, he refused to apologize. In fact, he bluntly stated, “I’m not apologizing to them for nothing”. Even after threatening them with security in front of a bar/restaurant full of...

"Hotel room was large, very clean, frig had a freezer, microwave, and bed was one of the most comfortable we have sleep on. Great hot breakfast which is rare in Miami. The Miami free people mover & trolley is not even a block away. Several places to eat in walking distance as well is 7eleven and publicx grocery."

"I liked the room. It was well taken care of. The staff was helpful with my questions, and the valet service was awesome. I liked that there was a web platform to request my car in advance before I came down from my room. The breakfast was also nice."