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"Every now & then, you find an absolute Gem, this was most certainly 1 of those occasions, the service at reception was simply outstanding both upon arrival & today on departure, all staff were extremely welcoming & friendly & although we knew no Italian (which is shameful English education system) they all spoke in good, clear English, the food was simply superb, every dish was cooked & presented in perfection, the immediate area around the hotel grounds was meticulously maintained, we chose a room with a partial lake view, but, in fact, it had a superb view & we were in awe. Of the whole feel & vibe of the place, both Caroline & I would like to express our heartfelt warmth & gratitude for the superb attention given throughout our stay, each & everyone we met & spoke to were great ambassadors to your Hotel, thank you, thank you, thank you, hope to see you again in the future."

"The views of Lake Lugano from this property are amazing. "

"Beautiful view and room! Spa was fantastic! Great breakfast!"

"The location, accommodations, breakfast and staff were wonderful!"

"Great location, awesome staff. Overall amazing."

"Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time."

"Our rsvp was with breakfast. There was a good selection, will stay again if we revisit Lugano :)))"

"Amazing hotel, clean rooms very friendly staff, fantastic food !! "

"Hotel was gorgeous. Only comment was the pool is unheated. "