“피지에 거주하고 있어 자주 방문하는 리조트입니다.
멋진 해변과 조용함이 장점입니다.
주말이라 부킹이 많았는지 직원들은 바쁘고 청소가 안되있어 체크인 시간보다 1시간정도 늦게 입실을 했고 심지어 예약했던 Deluxe Garden Bure 가 아니였다. 룸상태도 좋치 않아 문제를 제기 했고 방을 교체해 주길 요구했다..1시간 가까이 해결되지 않아 호텔스닷컴에 중재를 요구했고 리조트측은 정중한 사과와 함께 최상위 프라이빗 빌라로 업그레이드 해 주었다. 우리는 만족했으며 잃어버린 2시간을 잊을만큼의 충분히 즐거운 시간이었다.
또한 퍼스트 랜딩 비치 리조트 의 유일한 단점이던 부실한 조식도 많이 개선이 되어 조식을 먹는 즐거움도 더할수 있었다.
문제에 대한 신속한 대응을 해준 호텔스 닷컴과 퍼스트 랜딩 비치 리조트 & 빌라스 측에 감사 전합니다.
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“When we arrived, we were greeted by staff and offered a welcome drink and hand towel. Check-in was very smooth. A porter brought our baggage to our room and showed us all the amenities. The beds and pillows were very comfortable and the room decor was modern. We tried the restaurant for dinner and were impressed with the menu. Our dishes were flavourful and the presentation was nice. The hotel offered a complimentary breakfast which had an extensive assortment of items. When we checked out, we...
“It was a convenient place to stay close to every thing. The staff very friendly and helpful at all times. Mr Vueti Maraiwai the hotel night man was always kind and helpful
And welcoming. But there is a serious issue with the basin in room 237, coming away from the wall,and the surrounding basin top warped, with mouldy sealant at the rear of the basin, definitely needs fixing. Over all it was a restful apart from some noise from the night club on the corner of jet park.”
“Extremely convenient location…just across the main road from the airport. Staff was very helpful…I had my dry cleaning & laundry done and stored luggage while I went to the Yasawa Islands for a few days. The food at the restaurant was great…and the Wi-Fi was fast.”
“This is our 4th visit to Outrigger Fiji and we absolutely love coming back.
The friendliness of stuff, the excellent food and most of all the kids absolutely love going to kids club, so we get some real quality time which is absolutely priceless.”
