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"Room was small but very clean. Breatfaat was good and reasonably priced."

"This is a cabin resort depending on the room level. Rustic but you ARE in a national park so to be expected. If in the traditional or cabins, you walk up the hill to the dining room/bar. There are 2 short (1.5mi) right at the lodge"

"The room was clean and comfortable."

"They would not take my method of payment. So, I had to leave."

"The property was in awful condition with liquor bottles in the flower beds, outside doors were broken so anyone could wander through. Lobby air didn't work. Took ages to check in with a reservation paid ahead Noise was very bad until midnight with no insulation of the rooms. The toilet seat was peeling. Towels were brown stained and with holes. I could go on. The bed was comfortable. We arrived from the airport after a long international flight. Too tired to complain."

"Absolutely a great room, area surrounded with places to eat. A few issue with the maintenance of the jetted tide but we were able to enjoy!! The room was very spacious!! Will be my go to place when visiting West Virginia!!"

"Location is right across the road from Spelunker's, the best casual restaurant in Virginia."

"Friendly staff clean and comfy"

"Positives: Location, comfortable beds, friendly staff, but room could have been cleaner - couldn't use coffee machine due to accumulated dirt inside - and heating/air con system quite old and noisy."