Exterior

Reviews of The Churchill Hotel near Embassy Row

3.5 out of 5
The Churchill Hotel near Embassy Row
1914 Connecticut Ave NW, Washington, DC

Reviews

8.8

Excellent

Rating 10 - Excellent. 898 out of 1460 reviews" "
Rating 8 - Good. 346 out of 1460 reviews" "
Rating 6 - Okay. 135 out of 1460 reviews" "
Rating 4 - Poor. 50 out of 1460 reviews" "
Rating 2 - Terrible. 31 out of 1460 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Olivia, Coronado

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Building is old and does have a musty smell but great location. Walkable to dupont circle metro and surrounded by wonderful restaurants. Staff was very nice and valet was convenient
Stayed 1 night in May 2024

6/10 Okay

Gareth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and clean. However, the parking attendant was not friendly when we arrived to the hotel, and neither was the woman at the check-in desk. It was very difficult to find parking for my vehicle because they said the valet was full, and then the next person in line behind me was then able to valet their car. How is that possible? And then the room they gave us was horrible. We were put right next to the service elevator on Floor 4 and had to deal with ridiculously loud noises all night. Sleeping in our room was very uncomfortable because of it. Definitely will not rebook at this hotel if we are ever back in DC. I would rather stay somewhere that seems to care more about their guests.
Stayed 1 night in May 2024
Response from ee on May 13, 2024
Thank you for sharing your experience with us. We sincerely apologize for the challenges you encountered during your stay, including the issues with our parking service and the noise disruptions. We strive to deliver exceptional service and it seems we fell short this time. Please rest assured that we are addressing these matters to ensure they do not happen again. We hope you will consider giving us another chance to demonstrate our commitment to your comfort and satisfaction.Sincerely,

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities
Overall wonderful hotel and service, thank you
Stayed 3 nights in May 2024
Response from Gerard Folly. AGM on May 14, 2024
Thank you for staying with us and for your feedback! We're delighted to hear that you enjoyed your stay. We strive to provide a comfortable and enjoyable experience for all our guests. Your comment about the weekend rates is noted, and we appreciate you sharing this information. We look forward to welcoming you back on your next visit

8/10 Good

Ira

Business traveler
Liked: Cleanliness
The Churchill is a landmark hotel where the ghosts and spirits of the worlds greats, who have stayed there, make you feel that you have been invited to an Inaugural ball.
Stayed 2 nights in Apr 2024
Response from Gerard Folly. AGM on May 7, 2024
Good Afternoon Irs,Thank you for your poetic review of The Churchill! We're thrilled to hear that you felt the presence of the greats and DC socialites who have stayed here before. It's always our aim to create an atmosphere that's both historic and welcoming. We hope to welcome you back soon for another extraordinary stay

10/10 Excellent

BRUCE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was excellent
Stayed 1 night in Apr 2024
Response from Gerard Folly. AGM on Apr 30, 2024
Good Morning Bruce,We appreciate you taking the time to give us a rating of your stay with us. Thank you for sharing with us and others your experience. Please come back again.

8/10 Good

Kenneth, Lakeville

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 7 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 24, 2024
Good Morning Kenneth,Thank you for your kind review! We're delighted to hear that you enjoyed your stay We hope to welcome you back soon!

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay here several times a year. We’ve never had anything but a wonderful expereince.
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 25, 2024
Good Morning Stephanie,Thank you for your loyalty and kind words! We're delighted to hear that you consistently have wonderful experiences with us. We look forward to welcoming you back for many more stays

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the art work in the dining room. A little quaint location.
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 25, 2024
Good Moring Norma,Thank you for your review! We're glad you enjoyed the artwork in our dining room. We agree, our location has a quaint charm that many of our guests appreciate. We hope to welcome you back soon

8/10 Good

Karen

Traveled with family
Liked: Cleanliness
Nice older hotel. Rooms need bigger waste baskets. Clean.
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 25, 2024
Good Morning Karen,Thank you for your review! We're delighted to hear that you enjoyed our hotel's charm. Your feedback about the waste baskets is noted, and we'll look into how we can improve in this area. We're glad you found your room clean and hope you had a comfortable stay overall. If there's anything else you'd like to share, please don't hesitate to let us know. We hope to welcome you back soon!

6/10 Okay

David, Virginia Beach

Traveled with partner
Disliked: Property conditions & facilities
Liked price Did not like daily service Aging needs refurbishment
Stayed 4 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 21, 2024
Good Afternoon David,Thank you for sharing your feedback with us. We are pleased to hear that you found our prices satisfactory. We are sorry to hear that our daily service did not meet your expectations. We will review our processes to ensure that we are providing the best possible service for our guests. Your comments regarding the aging of our property are duly noted, and we are continuously working to improve and refurbish our facilities. We hope to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 21, 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed the Churchill Hotel. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

GRETCHEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room- nice and quiet. Close to great restaurants and stores in Adams Morgan and DuPont circle. Friendly staff. I appreciate the effort to combat climate change by controlling the thermostat!!! Thank you!
Stayed 3 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 17, 2024
Good Morning Gretchen,Thank you for your kind review! We're delighted to hear that you enjoyed your stay and found our efforts to combat climate change by controlling the thermostat to your liking. We strive to provide a comfortable and eco-conscious experience for all our guests. We hope to welcome you back soon!

10/10 Excellent

anna

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 16, 2024
Good Afternoon Anna,We are s pleased to hear you enjoyed your visit with us. We strive to make sure we have our guest comfort and happiness while staying with us. Please come back soon.

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great location for a good price
Stayed 5 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 16, 2024
Thank you for your review! We're delighted to hear that you enjoyed our hotel's great location at such a good price. We hope you had a fantastic stay and look forward to welcoming you back soon!

6/10 Okay

Constantine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The parking is extraordinary expensive. The room was too small for the price we paid-- and there was not a single chair to sit. Also there is an extra charge for maintaining the property which is added on-- but not shown inadvance.
Stayed 1 night in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 16, 2024
Good Afternoon Constanine,Thank you for taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations.Regarding parking, we understand your concern about the cost. We strive to offer competitive rates for parking in our area, and we will review our pricing to ensure it aligns with our guests' expectations.We apologize for any inconvenience caused by the size of your room and the lack of seating. Your comfort is important to us, and we will consider your feedback as we continue to improve our guest experience.Regarding the additional charge for property maintenance, we apologize for any confusion. We aim to be transparent with all charges, and we will review our communication to ensure that this information is clearly presented to our guests in advance.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel with great service
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 11, 2024
Good Morning Mark,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority.We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

frank

Liked: Cleanliness, amenities, property conditions & facilities
Everything war perfect
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 9, 2024
Good Afternoon Frank, Thank you for sharing your rating with us and others. Please come back and visit us again.

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Double room was quite spacious. Although some extra space could be used for larger beds. Great value for money, very quiet and close to the Dupont metro, Would book again!!
Stayed 5 nights in Mar 2024
Response from EE on Apr 3, 2024
On behalf of the entire team at The Churchill Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your stay in our hotel. We sincerely appreciate you considering the Churchill Washington DC as your destination of choice.We all look to welcome you back in a near future.

10/10 Excellent

Hass

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Apr 3, 2024
Thank you Mr. Haas,We are so excited to hear you enjoyed your visit with us. Please come back soon.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from EE on Apr 3, 2024
On behalf of the entire team at The Churchill Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your stay in our hotel. We sincerely appreciate you considering the Churchill Washington DC as your destination of choice.We all look to welcome you back in a near future.

10/10 Excellent

Yaquelin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent customer service, very nice staff
Stayed 4 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Apr 2, 2024
Thank you Yaquelin,The team will be excited to hear your feedback of their professionalism and work ethic. We Strive to provide the best possible experience for our guests.

6/10 Okay

Jennifer, Pace

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great staff and fast elevator, good area, but tiny beds, poorly laid out bathroom (I'm still bruised from just trying to enter and exit it) and no real amenities or extras.
Stayed 3 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 31, 2024
Thank you Jennifer,Our team will be so excited to hear your feedback!!! Thank you for your completing a rating and review of your experience with us. Please come back and visit with us again.

10/10 Excellent

NiKeisha, Sunrise

Stayed 3 nights in Mar 2024
Response from Sean - General Manager on May 18, 2024
Thank you for your 5-star review of The Churchill Hotel Near Embassy Row. We hope to see you again soon.

6/10 Okay

?

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice and clean place.
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 30, 2024
Thank you for your review and rating.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with the service and our room. Highly recommend this hotel.
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 28, 2024
Thank you Gary,So glad you enjoyed your stay with us. I appreciate you taking the time to share with us and others your experience during your stay.Come back soon.

6/10 Okay

Bushra, West Bloomfield

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 27, 2024
Thank you Bushra,We appreciate you taking the time to complete a review for us.

6/10 Okay

Amy

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
I loved the location, but the price did not match the room I stayed in. The bathroom smelled like a ditch, and the toiletries wording was written in white, so I could not tell which one was shampoo, conditioner, or body soap. Because of the smell, I did not feel clean, and I wondered if the bottom of the tile was clean. The light on the bedside table turned on and off every few minutes. I wondered if the wire was overheating or something was wrong with the lamp. I told the front desk about it but did not apologize, and I just checked out feeling dissatisfied.
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 27, 2024
Good Afternoon Amy,I thank yo for your review and rating of your stay with us. Your feedback is well received and certainly will help us to work on our internal process to prepare for our guest experience. We are checking into the issues you encountered to correct before checking in another guest. We hope to see you with us again soon.

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about my stay!
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 21, 2024
Thank you Lisa for your rating of your visit with us. Please come back and visit us again.

10/10 Excellent

Kameel

Stayed 3 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Apr 2, 2024
Thank you Kameel,We appreciate you for taking the time to share your rating with us and others. We hope you come back and visit us again.

10/10 Excellent

Karl, Johnson City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant hotel.
Stayed 5 nights in Mar 2024
Response from EE on Mar 11, 2024
Thank you for taking the time to share your most recent experience during your stay in our hotel.

6/10 Okay

Cassandra, New York

Business traveler
Liked: Cleanliness
The shower needed to be run for several minutes before warm, breakfast was ordinary at best, the bar underwhelming. No room service. Rooms run down. Every time someone left their room, the closing of their door would make mine make a very large noise. Underinvested in property.
Stayed 2 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 10, 2024
Thank you Cassandra for your review and rating. I appreciate your feedback of your experience, the warm shower and doors banging. This helps learn where we can make improvements. hope to see you with us again.

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 28, 2024
Good Afternoon Regina,We are pleased you enjoyed your stay with us. We hope to see you again, soon.

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Small charming hotel that is in a great area, short walk to restaurants, bakery’s, shopping and metro station.
Stayed 3 nights in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 28, 2024
Good Morning and Thank you Linda,We are so pleased to hear you enjoyed your visit with us while in Washington, DC. Come back soon, Cherry Blossom Season is just around the corner.

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. Breakfasts in the restaurant were good.
Stayed 3 nights in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 25, 2024
Lori,Thank you for taking the time to share with us your review and rating with us and others. Come back and visit us again.

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Mar 21, 2024
Thank you Tracey. Hope to see you soon.It's Cherry Blossom Season

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Very unique and nice decor! Staff was very kind, stayed an extra night, great place to stay!
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 25, 2024
Thank you Nick for your kind review and rating. We are so pleased to see you enjoyed your visit with us while in Washington, DC.

10/10 Excellent

Chen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Mar 21, 2024
Good Afternoon Chen,We are happy to see you enjoyed your stay with us.

10/10 Excellent

Sunita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great, hotel is clean, staff are very hospitable.
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 18, 2024
Good Morning Sunita,Thank you for your rating and review. Please come back and visit us again.

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness
Clean, quiet, good location.
Stayed 3 nights in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 19, 2024
Thank you Patricia for your review and rating of the Churchill Hotel. Please come back and visit us soon. DC Cherry Blossom Season is just around the corner!!

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Mar 27, 2024
Thank you You Ruth,We appreciate you staying with us and the rating. Please come back soon.

8/10 Good

Damian

Business traveler
Liked: Cleanliness, room comfort
Quick business trip
The property is old, and it shows. You can see some charm in old furniture but chipping paint is not charming. Location is great for a business traveler. Staff is very nice and helpful. Breakfast is good. The worst was the bed and absolutely the worst pillows ever!! It's a shame, as a business traveler I would like to have a comfortable bed, pillows. Not here.
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 15, 2024
Thank you Damien for your review and rating of the Churchill Hotel. I appreciate that you took the time to share with us and others what you have experienced during your stay with us. Your comments are welcomed and help us gauge where we need to keep out focus.

10/10 Excellent

Hideo

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 14, 2024
Good Morning,Thank you for your rating of your stay wit us. Please come back and visit again.

8/10 Good

Lydia

Business traveler
Liked: Cleanliness, amenities
They had great service!
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 12, 2024
Good Morning Lydia,We appreciate your patronage to the Churchill Hotel. Thank you for your review and we hope to see you with us again very soon.

10/10 Excellent

Russell

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 12, 2024
Good Morning Russell,Thank you for taking the time to share with us your experience with us at the Churchill Hotel, as well as with others. Cherry Blossom Season is just around the corner. Please come back and visit with us again.

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, room is large and nice.
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 8, 2024
Good Moring Casey,Thank you for selecting the Churchill as your hotel of choice while visiting Washington, DC. We appreciate you taking the time to complete a review and rating of your experience. Please come back and visit us again, Cherry Blossoms are just around the corner.

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love our time at the Churchill. The ambiance and service are great,
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 7, 2024
Good Morning Alexis,We appreciate you taking the time to complete a review and rating of The Churchill Hotel. I will share your comments with our team that I am sure will be thrilled and motivated to hear. Please come back and visit us again.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were fretted with an upgrade to a large corner room! Love the old details of the hotel and appreciated the well appointed and upgraded restrooms! The linens and bed were excellent. I arrived at the airport and realized I had thrown away my driver’s license. My room had already been cleaned but Ninette was able to fish it out of the trash!! Thank you, Ninette!! Great property!! Loved our stay!
Stayed 2 nights in Jan 2024
Response from Gerard Folly, Assistant General Manager on Feb 7, 2024
Thank you Margaret,You have WOW'd us with your review and rating. I have the pleasure to work with this team and Ninette on a daily basis. Ninette is one of our secret weapons we have with us in the operation and clearly she has made her mark with you. I will pass on your appreciation for her and the other team members. Hope to see you again soon.

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Response from Gerard Folly, Assistant General Manager on Feb 7, 2024
Alexis!!!!! You are amazing! Thank you for your review and rating. I hope that you come back soon.... Cherry Blossoms are just around the corner.

8/10 Good

Jeff

Stayed 4 nights in Jan 2024
Response from Gerard Folly, Assistant General Manager on Jan 28, 2024
Thank you Jeff,We appreciate your rating of your stay with us during your visit to Washington, DC.Please come again.

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from EE on Apr 3, 2024
On behalf of the entire team at The Churchill Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your stay in our hotel. We sincerely appreciate you considering the Churchill Washington DC as your destination of choice.We all look to welcome you back in a near future.