워싱턴테라스 호텔 검색: 지금 예약 가능한 인기 숙소

“The facility itself is tasteful And comforting. The room was immaculate and very comfortable. There were even tea bags as well as the ubiquitous coffee. Very pleasant. Our second stay here.”

“첫도착시 도어맨,벨맨은 매우친절하여 자시간운전의 피로를 풀수있었지만, 객실샤워실 컵이 파손되어서 난 입술을 다쳐 피가났고, 늦은시간이라도 직원에게 항의했지만, 직원은 내게 사과도없었고, 내상태에는 관심조차없었다. 다음날 다시 항의하자 총지배인은 당일 근무가아니라하더니 홀담당 매니저가 내게 100불을 준다했다. 나는더 기분이 안좋았다., 총지배인이라는분이 결국 나와서 진심어린은 사과와함께, 내상태를 체크해주었고, 우리의 뜻깊은 여행을 망칠까 걱정해주며 본인이 해줄수있는 성의 표시를 다해주고싶다고했다. 행여라도 전달과정이 제대로 이뤄졌는지 확인하기위해 한국인 직원을 보내주는 배려도 감사했다. 1년전부터 준비했던곳이라 기대가 너무컸나보다. 역사있고 기풍있는곳이라 서비스도 그만큼 깊을거라생각했는데, 초기대응하는 직원들의 서비스가 실망스럽다. 다친상처는 다행히 잘 아물었지만 마음의 상처는 오래갈듯하다. 하지만 마지막까지 최선을다해 배려해주신 총지배인님께 감사인사를남기고싶다. 다시방문한다면...

“Hotel room was great! Great layout and plenty of space. Loved the cookies. Only down side Is our big truck didn't fit in the parking garage. As we pulled out the lever hit our truck and dented and scratched it. Wish we hadn't even tried to park in there and just stayed out front.”

“Great location and clean property”

“Neat and quiet. Staff was great.”

“The desk staff were happy to see us. The lobby is spotless. The room was so refreshing, bright everything operated smoothly and you could have not want for anything. The breakfast was great, several protein selections, eggs, meat, bagels, fresh fruit. Hot coffee!”

“We arrive in the middle of the night, and the person was in the front desk. Didn’t help us that much.”

“The rooms are normally very clean and comfortable. On this stay the floor seemed as though it had not been properly vacuumed as there was long hair all over. Due to the holiday, they did not have cleaning staff available which I feel properties should be kept staffed regardless.”

“고속도로가 가깝고 건물이나 룸컨디션도 깔끔합니다 직원들도 친절했고요 조식은 먹을만해요 단 찾아갈때 구글맵에 주소를 넣으니 못찾고 헤매서 조금 고생했어요 실내수영장에 물도 차지않고 붐비지않아서 너무 좋았어요 다음에도 기회가 된다면 여기로 올거예요”

“We didn't have a shower curtain so had to ask the front desk and they handed us one... so we had to hang it ourself. That was a first. BUT everything else was great, clean rooms, great staff, good breakfast. Also only 2 elevators and one was down one night and took a long time to get to our room. Hotel was packed that night. Found out after the fact we could have used the service elevator down a different hall.”

“Clean and comfortable! Wish I had more time there but just passing through!”