Breakfast and dinner served, international cuisine
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Reviews of The Columbia

3 out of 5
The Columbia
Northampton Road,19-31, Wellingborough, England

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 55 reviews" "
Rating 8 - Good. 26 out of 55 reviews" "
Rating 6 - Okay. 10 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Duncan

Stayed 3 nights in Jul 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean room & good breakfast!
Good old fashioned service. A clean room which was nice and warm. Breakfast at the Columbia Hotel was plentiful. Reception staff were friendly. Will stay here again.
Stayed 1 night in Dec 2018

10/10 Excellent

Don, Worcester, gb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel convenient for business location I was visiting. I was able to park in the car park behind the hotel. There would have been parking on the road if the car park was full. Staff very friendly and obliging. Evening meal excellent quality and value for money. Corridor to ground floor single room 20 I was allocated was a bit narrow but well lit. There were emergency exits along this route and comprehensive safety signage throughout hotel. I wasn't disturbed by the occupants of the neighbouring rooms so slept well. Some road traffic headlights did shine in the bathroom window but with the door shut this didn't disturb the bedroom. The free WIFI worked well - the key was available at reception.
Stayed 1 night in Dec 2018
Response from Emy Cooper/ Hotel Gen Manager on Dec 11, 2018
Thank you so much for your kind feedback sir. Hope to see you again. Thank you for choosing Columbia Hotel. Have a nice day God Bless.

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel a bit tired
The hotel is a bit tired, although is good value for money
Stayed 1 night in Nov 2018
Response from Emy- Hotel Gen Manager on Dec 4, 2018
Thank you for feedback sir, hope to see you again.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice decent priced hotel
nice friendly staff. good breakfast
Stayed 4 nights in Nov 2018
Response from Emy- Hotel Gen Manager on Dec 4, 2018
Thank you for choosing Columbia Hotel Sir. And thank you for your feedback really appreciated.

8/10 Good

Kevin, Burnley Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a great breakfast, convenient parking also
Stayed 2 nights in Nov 2018
Response from Emy- Hotel Gen Manager on Dec 4, 2018
Thank you so much for your feedback sir, really appreciated. And thank you for staying with us. Hope to see you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
Don’t be fooled by the exterior appearance as this was a little gem that we were very lucky to find. Excellent service, superb room, great food and everything fitted to suit our timing needs. Definitely stay again if we’re working in the area.
Stayed 2 nights in Nov 2018
Response from Emy- Hotel Gen Manager on Nov 21, 2018
Good morning sir, Thank you for your stay and your feedback really appreciated. Hope to see you again.

6/10 Okay

Dennis

Liked: Cleanliness, room comfort
Basically ok for an overnight stop over but staff could have been more helpful. The shower did not work properly in room. Slightly overpriced.
Stayed 1 night in Nov 2018
Response from Emy Cooper/ Hotel Gen Manager on Nov 16, 2018
Hi sir, thank you for your feed back. Jaust want to let you know that the housekeeping she cleaned the shower every week. And also hotel price is normal, we never over price. When you booked you should check the price. And the hotel staff are always helpful. I always told the customers when they check in. If they have any problem please tell us straight away. So that we can sort out the problem. We will look this matter sir. And again thank you for your feedback. Hope to see you again.

10/10 Excellent

Ghazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Ît was amazing.
Stayed 4 nights in Oct 2018
Response from Emy: Hotel General Manager on Oct 31, 2018
Thank you very much for your feedback sir. Hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Emy Cooper/ Gen Manager on Nov 14, 2018
Hi sir, Thank you for staying with us. Hope to see you again. Have a nice Day God Bless.

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at your hotel.The staff was very friendly and helpfull.The cleanliness was amazing!!I can only recommend to everybody.Thank you👍
Stayed 1 night in Oct 2018
Response from Emy/ Hotel Gen Manager on Oct 10, 2018
Thank you so much for your feedback Ma’am. Really appreciated. Hope to see you again.

6/10 Okay

alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Half way house.
Good parking spaces. Reception looked okay and the breakfast area was tidy. Rest of the place was run down. Room was old decor paper peeling from the wall and bathroom was just old and dirty, won't be back.
Stayed 2 nights in Oct 2018
Response from Emy-Hotel Gen Manager on Nov 23, 2018
Hi sir, Thank you for your feedback, I’m afraid this is wrong. The hotel is cleaned and tidy. I always told the customers when they check in. If there’s any problem please let us know straight away. So that we can resolve the problem. Thank you for your stay and God Bless.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Breakfast selection. Good sized room and hotel within walking distance to town centre
Stayed 1 night in Sep 2018
Response from Emy- Hotel Gen Manager on Sep 28, 2018
Thank you for your feed sir/Madaam. And thank you for choosing us. Hope to see again.

8/10 Good

Stephen

Pleasant Hotel, Clean and Friendly
Large room which was spotless. Everything worked as it should. Bed and mattress very good. Shower and toiletries all present and correct. A well cared for Hotel with a very pleasant lady who greeted me. I never eat breakfast so I cannot comment on the food. Overall a pleasant stay with no concerns.
Stayed 1 night in Sep 2018
Response from Emy-Hotel Gen Manager on Sep 28, 2018
Thank you for you lovely feedback sir. Hope to see you again.

8/10 Good

Stephen

Columbia hotel Wellingborough
Friendly staff, helpful when required, clean and quiet, nice food😀
Stayed 1 night in Sep 2018
Response from Emy Cooper - Hotel Gen Manager on Sep 12, 2018
Thank you for staying us, really appreciated. Hope to see you again.

6/10 Okay

Eric, Huddersfield

Liked: Cleanliness, staff & service
Hotel
OK but a long way from excellent. Rooms were clean but no bedside lamps and poor ed coverings were a letdown. The shower pressure was very poor and it's fittings were oose. Breakfast was very good for a slf service buffet, however the toast was somewhat soggy. In general the hotel was a little bit delapidated and rather noisy. I will not be staying there again.
Stayed 1 night in Sep 2018
Response from Emy Cooper, Gen Manager on Sep 12, 2018
Hi sir, thank you for staying with us. Sorry for the inconvenience. We really appreciate your concern. Kind Regards

8/10 Good

Barry

Payment hiccup but stay more than acceptable...
There could have been a hiccup before arriving, as the hotel tried to take payment early. After a couple of phone calls without answer and a message through the Internet, it was agreed that credit card payment would be taken in person on arrival, as per the booking through Hotels.com. Our stay at the hotel was more than acceptable, otherwise. The room was comfortable and the cooked breakfast met our expectations. We thought the stay good value for money and would certainly consider using the hotel again, when next in the area.
Stayed 1 night in Aug 2018
Response from Emy Cooper, Hotel Gen Manager on Sep 12, 2018
Thank you for your kind feedback sir. We really appreciate for your stay. Hope to see you again. Kind Regards

8/10 Good

David

Character local hotel
Stayed here before but on this visit the room was more updated with decor and facilities We stayed in room 1 which had a double and single bed configuration There’s a bar on site and a few take aways down the road along with a couple of convenience stores nearby Breakfast was great we had the full English but there was variation Car parking is round the back and there’s also off road parking if needed Hey it’s not one of the same chain hotels you can book on the outskirts of the town but the staff are very friendly and nothing was too much hassle for them to sort out If you are looking for a budget hotel with a good location and facilities try the Columbia
Stayed 1 night in Aug 2018
Response from Emy-Hotel Gen Manager on Sep 28, 2018
Thank you so much for your feedback sir. Really appreciated.

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Emy-Hotel Gen Manager on Sep 28, 2018
Hi thank you for staying with us. Really appreciated. Hope to see you again.

8/10 Good

Peter

Not bad food good room ok would stay again good value.
Stayed 1 night in Aug 2018
Response from Emy Cooper- Hotel Gen Manager on Aug 23, 2018
Thank you for your feed back Sir/ Madaam. Really appreciated for your stay and thank you for choosing us. Hope to see you again

6/10 Okay

Wayne

Liked: Cleanliness
Stayed while working in the area, place is ok at best
Stayed 1 night in Aug 2018
Response from Emy- Hotel Gen Manager on Aug 23, 2018
Thank for choosing us Sir and thank you fir feed back. Hope to see you again. God Bless

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smells There was stains everywhere No lightbulbs No plug sockets
Stayed 1 night in Aug 2018
Response from Emy - Hotel Gen Manager on Aug 25, 2018
Thank you for your comment Sir/Madam. But that’s not true, because every customers checking in. I always told them if any problem please let us know straight away. And the I told to my staff to check all the rooms before the customers check in. About light bulb we always sure that we check our lights everywhere. You should complain straight away. Thank you for choosing us. Have a good day.

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
We stayed in the 3 single bed room as a family for one night due to a nearby family party. First impression of hotel was not good, but although saying that, the staff were very friendly, the hotel was clean, the room dated but clean and beds very comfortable. Adequate parking. The breakfast was extremely good and staff very accommodating and friendly. I would regard this hotel as a bed and breakfast style, with need of updating. Reasonably priced.
Stayed 1 night in Aug 2018
Response from Emy Cooper - Hotel General Manager on Aug 16, 2018
Thank you for staying with us. And thank you for your love feed back . Hope to see again in the near future. God Bless

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Aug 2018
Response from Emy Cooper- Hotel General Manager on Aug 16, 2018
Thank you so much sir and thank you for staying with us.

10/10 Excellent

angela, chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk from town centre
Nice clean hotel, great staff, filling breakfast. A short walk from town centre. Great stop over ready for santa pod
Stayed 1 night in Aug 2018
Response from Emy Cooper- Hotel General Manager on Aug 16, 2018
Thank you for your lovely feed back. And thank you for staying with us. Hope to see you again in the near future.

8/10 Good

Wolfgang, Sunbury on Thames

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with proper old school charm
Went off to a great start as being upgraded at no extra cost from the pre-booked and pre-paid single room (apparently on the 3rd floor) to a better and larger twin room on the 1st floor without even being asked for when the lady at reception saw that I'm using a walking stick - very nice and much appreciated. Something which certainly was very much appreciated and made life easier for me. Especially as the hotel has no lift. I had a good nights sleep, nice warm shower in the morning and the great breakfast buffet (hot full English) at no extra cost set me off very well for the next day. Free parking at the back of the hotel an extra bonus. It's a nice old hotel, well maintained, nicely decorated. Proper old school in the best possible way. I'd be happy to return and recommend it.
Stayed 1 night in Jul 2018
Response from Emy B Cooper/ Hotel Gen Manager on Aug 1, 2018
Thank you for your wonderful feedback really appreciated. We are happy to help and assist to all our customers as possible. Thank you for staying with us. Hope to see you again.

8/10 Good

Donna, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean oldie style hotel
Lovely oldie style hotel with character,lovely clean room,very nice friendly staff & excellent breakfast with plenty of choice,would definately stay again
Stayed 1 night in Jul 2018
Response from Emy B Cooper/ Hotel Gen Manager on Aug 1, 2018
Thank you so much for staying with us. Hope to see you again in the near future.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Weekend Trip
The room was very compact (accommodating a double & a single bed) and very warm (with little, or no, airflow provided by the 2 small windows). The room appeared to be clean and presentable, on first viewing but when having time to take a closer inspection, the cleaning only appeared to be superficial. The included breakfast was extremely good and the staff were very attentive, and pleasant.
Stayed 2 nights in Jul 2018
Response from Emy B Cooper/ Hotel Gen Manager on Aug 1, 2018
Thank you for staying with us. Hope to see you again in the near future. God Bless

8/10 Good

Neil

Liked: Cleanliness, staff & service
Nice cheap hotel
Nice cheap hotel with clean rooms, lovely staff and a good breakfast.
Stayed 1 night in Jun 2018
Response from Emy Cooper / Hotel Hen Manager on Jul 2, 2018
Thank you for your feedback. Hope to see you again.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Dry feedback
Top floor rooms are super hot in summer and to make it worse the room has no drinking water
Stayed 1 night in Jun 2018
Response from Emy Cooper / Hotel Gen Manager on Jul 4, 2018
Thank you for your feedback sir. I always told the customers when check in. If you have any problem please let us know straight away. And also I was very polite. You asked me a fun. We gave you straight away. I’ve asked if your ok and you happily answered yes. Even you put anonymous I still know who’s the customer. God Bless and have a good day.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the worst
Awful hotel, very dated, bad smell inside, decor hadn’t changed since the 1970’s. WiFi didn’t work, didn’t even bother looking to see what the food was like. Wellingborough didn’t have much else to offer in the way of local restaurants apart from a Weatherspoon’s. Please do not stay in this hotel. I’ve stayed in better places in Sarajevo.
Stayed 1 night in Jun 2018
Response from Emy Copper / Hotel Gen Manager on Jul 4, 2018
Thank you for your feedback sir. There’s no bad smell in the room. I told every single customers every check in. If you have any problem you have to tell us straight away. We’ve been very polite when you check in. And you tried to ring us around 3 am to ask about passport. But your already check out the day before. And we have a very good cleaner. And we have a lovely staff. They always sure that the room always clean and fresh. Thank you so much and God Bless.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2018
Response from Emy Cooper / Hotel Gen Manager on Jul 2, 2018
Thank you so much sir for your lovely feedback. So grateful for it. And thank you for staying with us. Hope to see again. God Bless

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Hotel was clean but tired looking. Our room although comfortable was noisy due to plant.
Stayed 1 night in May 2018
Response from Emy Cooper / Hotel Gen Manager on Jul 4, 2018
Thank you for your feedback sir/ Madaam. I just want to clarify there’s no plant in the room. I always told the customers when check in. If you have any problem please let us know straight away. And will try to resolve the problem. Thank you God Bless

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet hotel
Wasn’t there much as I was working, but found my stay very comfortable, quiet and the service was brilliant!
Stayed 2 nights in May 2018
Response from Emy Cooper / Hotel GennManager on Jul 2, 2018
Thank you so much for you feedback sir. Highly appreciated. And thank you for staying with us. Hope to see you again. God Bless

8/10 Good

Martsar

Liked: Cleanliness, staff & service
Clean hotel, lovely very helpful polite lady awaiting our arrival, excellent breakfast, decor in need of update fine for our one night’s stay
Stayed 1 night in May 2018
Response from Emy Cooper/ Hotel Gen Manager on Jul 2, 2018
Thank you for your feedback Sir/Madaam, really appreciated. Andvthank you for staying with us. Hope to see you again. God Bless

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in May 2018
Response from Emy on May 23, 2018
Hi Thank you for staying with hope to see you again.

8/10 Good

alan

Liked: Staff & service, room comfort
Overall Good value for money Hotel.
Great Breakfast included a few dodgy stains in the room but overall good
Response from Emy on May 23, 2018
Thank you sir for your comment. Hope to see you again.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Columbia Hotel
Great food, great service
Response from Emy on May 23, 2018
Thank you sir for your comment. Hope to see you again.

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!!
Stayed here whilst visiting Family in Wellingborough. Wonderful hotel, Very friendly & helpful staff, hotel spotless, lovely snacks in room was a lovely treat, Had 2 of the best nights sleep in a very long time, bed was super comfortable. Definatly recommend this hotel & we will definately stay here again.
Response from Emy on May 23, 2018
Hi Thank you for your wonderful comment. Really appreciated. Hope to see you again. And thank you for staying with us.

6/10 Okay

Verified traveler

Liked: Cleanliness
Response from Emy on Apr 25, 2018
Thank you for your comment sir. And thank you for staying with us. Hope to see you soon. Kind Regards, Emy Cooper Hotel General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emy on Apr 25, 2018
Thank you for your kind cooment sir. really appreciated and help us to emprove our service. Hope to see you again. Kind Regards, Emy Cooper Hotel General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Response from Emy Cooper - Hotel Gen Manager on Apr 3, 2018
Thank you for your comment sir really appreciated. Hope you recommend us to your friend. God Bless.

8/10 Good

Mohsen

Liked: Cleanliness, staff & service, room comfort
Excellent B&B
Reasonable Bed and Breakfast, also had dinner there which was surprisingly well made and of good quality. Breakfast easily match with very expensive hotel standard. Excellent experience, not to forget this is only a B&B with limited resources of a three star hotel. Certainly recommended
Stayed 1 night in Mar 2018
Response from Emy - Hotel Gen Manager on Apr 3, 2018
Thank you so much for your kind comment sir. Hope you to see you again. Please recommend us to your friends. Thank and God Bless.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice clean room & happy to have it again Monday 😊
Stayed 4 nights in Feb 2018
Response from Emy - Hotel Gen Manager on Apr 3, 2018
Oh Bless you thank you sir will try our best to make everyone’s happy. Thank you for your lovely comment. Hope to see you again.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emy - Cooper - Hotel Gen Manager on Apr 3, 2018
Thank you for staying with sir. Hope you enjoy your stay. Hope to see you again. God Bless.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emy - Cooper - Hotel Gen Manager on Apr 3, 2018
Thank you for your stay sir hope to see you again. God Bless

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for contacting
Good basic hotel,check in staff brilliant and food great
Response from Emy Cooper - Hotel Gen Manager on Apr 3, 2018
Thank you for your great comment sir. Hope to see you again. Hope you will recommend us to your friends. Thank you and God Bless.

8/10 Good

Verified traveler

Liked: Staff & service
ok for one night on business
Stayed 1 night in Jan 2018
Response from Emy on Feb 9, 2018
Thank you for your comment.