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“Great hotel for the price! The breakfast buffet was wonderful!!! Not your typical continental breakfast with cereal and bagels. They served hot food and plenty of it. On the weekends, they serve biscuits and gravy, and it was delicious. The staff is friendly and helpful. The hotel is centrally located to many restaurants and shopping. What I liked best about the property was that you needed your hotel key to take the elevator to your floor. We will definitely stay with this hotel chain for...

“The hotel itself was fine. It's a nice hotel with a great lobby area. The pool is small, so beware that the kids won't have a ton of space to splash around. However, the outdoor patio area off of the pool was a great place for the adults to hang out. The room was clean and as advertised. The issue we had was during the check-in experience. The city of Kalamazoo was under a boil water advisory when we arrived and we asked about that during check-in as we had just heard about it. We were told...

“Stepping into the Kalamazoo House felt like being transported back in time. The breakfast, prepared by a culinary chef, was absolutely delicious, and the staff was incredibly friendly and accommodating. A truly wonderful stay!”

“We actually got moved from this property to the Henderson Castle because when we checked in they off an upgrade for no extra charge. The castle was beautiful. The food was excellent and staff were wonderful.”

“Very clean, staff is very friendly.”

“Clean rooms and staff was great”

“Beautiful property and outstanding staff!”

“The property was very clean. Linens and bedding spotless. Beds and pillows very comfortable. Continental breakfast in lobby very well done. The rooms could use a bit of refurbishing. Gouges, scrapes, and ware showing on cabinetry, doors and moldings. The bathtub was clean, but the surface ware made it look dirty. You can hear other visitors doors opening and closing and people talking in the hall. The noise level did not continue late and did not interrupt my rest. It was a convenient...

“There is gas/smoke smell in the room. The bath tube drain is clogged. They don't make the bed in my 5 days stay.”

“We didnt get a chance ro stay there”

“Clean and comfortable. Breakfast was good too”

“The electricity was out in half of our room. They put us in a new room because the maintenance guy had already left.”