West Springfield, Massachusetts hotel rooms at the La Quinta Inn & Suites

"Great staff."

"Jay was very helpful and informative."

"Parking easy. Close to town. Bathroom could be cleaner "

"Na"

"Second time at this hotel since November. Staff is pleasant. The room is clean and I appreciate that. I did not have body wash provided in my room, and used bar soap, which I dislike. In November the pool was cold. This visit I was informed that the hot tub wasn't working, so I did not use the pool. Parking is safe and easy. The access to the hotel from Rt 116 is easy, finding it from Russell St is a little challenge. "

"So nice "

"The facilities need some updates. The breakfast made my husband and I sick. The electricity went off during March Madness. Would not stay again."

"Clean room but the thermostat did not work properly and it was very noisy and then I had to take the Shuttle was told to be out at 3:10 but the Shuttle actually didn’t come until 420 was almost late for my flight "

"Good food choices "