웨스트번, 엠스워스의 수영장이 있는 호텔

“Stayed here over the bank holiday as a family of 4. The hotel itself is nice and the outside space is green and relaxing. However, we were given a very hot top-floor room during 28°C weather, with no air conditioning and windows that barely opened. The fan provided did not help and none of us could sleep. This room really should not have been given to a family in such hot weather in the first place. At 2am we had to ask for another room, which meant moving tired children in the middle of the...