โIn General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. โ
โWe enjoyed our time in Cleveland and our stay at the Drury Plaza hotel!
We used their valet clear service without issue. We were able to check into our room when we arrived and found the room as described, clean and spacious. Nice views of the park and city scape behind us.
Easy walks to Progressive Field and the Rock & Roll Hall of Fame.
Hotel provided a complimentary Taco Bar and 3 adult beverages/person. Popcorn and refreshments for everyone too.
Basic, indoor pool and hot tub were also...
โIt was perfect for our one night stay. We were there for a concert. Main bed was very comfortable . Place was clean. Didnโt use kitchen/other amenities. About a 2 mile walk from Huntington Bank Field for reference.
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โThis was my first time staying at the crown plaza. My stay was excellent. The location is great convenient walk to coffee shops, restaurants, and entertainment. The staff were great. My trip was almost perfect until my car arrived at check out time from valet in which it had been damaged. The hotel did its part by taking care of my valet charges and the valet manager failed the necessary paperwork for insurance and investigation to find out what happened to my car. Other than this mishap my stay...
โI had to travel unexpectedly to Cleveland for a funeral, and with the city packed due to a Morgan Wallen concert, most hotels were either fully booked or charging astronomical rates. I was beyond grateful to find a last-minute room at the Homewood Suites by Hilton Cleveland-Beachwood, which turned out to be an incredible experience during a difficult time.
I literally booked from the airport around 5:30 a.m. for just one night, unsure of what to expect. I arrived at the hotel around 6:30 a.m....
"In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. "
