โAmazing property with amazing staff. The history of the building, the area, the care taken to preserve the great atmosphere of the hotel, were just the best. Thank you!โ
โThis hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced.
On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...
โIn General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. โ
โI travel a lot and have stayed in many high-end hotels, and this place was definitely one of the best. The staff were extremely helpful and friendly. We hit a snag at check-in, but they promptly fixed the problem, and Patrick went above and beyond to make our stay special. I canโt recommend this place enoughโevery amenity was thoughtfully planned and curated. Located close to restaurants you can walk to, but the restaurant/in room dining was delicious! โ
โThe Roost was amazing. Great location downtown within walking distance to everything. Secure parking garage attached with easy access to the hotel. It is really an apartment with kitchen, full fridge and stove. Very clean and comfortable, front desk service was excellent. Only complaint and I mean only nitpicky thing was the coffee maker we had was a bit beat up and made a mess. Highly recommend.โ
โVery charming and clean! We were so fortunate to find this inn. After looking for a place downtown that could accommodate us and our need for separated sleeping arrangements we had no luck. Our room was so comfortable and set up to give us the privacy needed. It was easy to get in touch with any questions we had.โ
โThey were very flexible with my strange arrival being messed up via canceled flights. Place was great. Very quiet. Good pool and jacuzzi. Some nice places to eat within walking distance. Staff very friendly in my interactions. Convenient highway close by but no noise. โ
โIt looks like a motel. The cleanliness is bad and the service is poor. It was very uncomfortable because there was so much dust everywhere. The Westin hotel is a bad experience.โ
"In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. "