Western Tokyo, Tokyo Prefecture hotel rooms at the Pan Pacific Hotels & Resorts

"It was a tiny room, but very convenient since the hotel was located near the train station. Breakfast and housekeeping was included. Overall, a good experience. I would stay there again. "

"If you want to stay in one of the most interesting, cool, and delux neighbourhoods in Tokyo, while enjoying a uniquely Tokyo hotel experience, Hotel Mustard is an excellent choice. The staff are super friendly and helpful; breakfast at the cafe downstairs is delicious, high quality, and convenient; and honestly, if you love vinyl records and minimalist Tokyo style, this hotel ticks all the boxes. It’s excellent value for a neighbourhood like this. I would stay here again in a heartbeat. "

"Great staff"

"Great hotel for a great price - the sacrifice is being further away from the main areas in Tokyo. However getting to Shibuya is easy and the surrounding area actually has a lot to experience. Hotel was beautiful, great views of the city from our room. The elevator set up is a bit annoying though as you have to take two seperate ones from enterance to get to your room."

"Courteous staff, clean sheets, quiet area. "

"The front desk staff was very friendly and helpful. The dining staff was very efficient and continually refreshed food items on the breakfast buffet."

"The cleaning team was wonderful. Thank you for the pleasant stay."

"Location "

"Customer service was excellent! They made me feel very welcomed and went above and beyond in assisting me with my lost luggage! Kaori San was so friendly and her warm happy personality was the best! I would recommend this hotel whole heartedly. 💯 for rating! "