Find hotels near Westlake Village, Waldorf from ₩108,785

"We arrived late Thursday night after a long drive with family and were given a room that smelled strongly of cigarettes and appeared unclean. When we returned to the front desk, the night manager was not around, but his assistant, Diego was rude and unprofessional, showing little concern. The assistant then had us waiting, showing no concern that we had driven for so many hours and were exhausted. Finally, after 20 minutes and seeing multiple other guests being assisted by Diego the front desk assistant, we asked if our room was ready. His response was dismissive, with a remark that he was helping other guests, which felt very unprofessional and unwelcoming. For a 3-night stay, and considering the price that was paid, this was extremely disappointing. Parking was also poorly explained, with unclear directions to the garage and unexpected additional nightly fees. We contacted Expedia, and once they intervened, things began to improve. We were moved to a better room with no odor or carpet, though it could have been cleaned more thoroughly. The next morning, we spoke with the manager, Muhammad, who completely turned the experience around. He was attentive, professional, and made it a priority to resolve our concerns and ensure the rest of our stay was pleasant. Overall, a rough start but a much better finish thanks to Muhammad’s outstanding customer service."

"The hotel was clean and offered a reasonable price for being so close to Washington. Having breakfast included was a plus. I recommend "

"The hotel is well placed for downtown DC, taking about 15 minutes to walk. The hotel is well presented and the staff very helpful. Breakfast is in a dedicated room and evening meals are served in part of the bar. The food is very good."

"The location of this property cant be beat. It was within walking distance of everything and had plenty of restaurants nearby. The hotel itself is beautiful and well maintained. My only issue was with the miscommunication between the front desk and housekeeping. I could ask the front desk for something, ex water, and housekeeping wouldnt bring it or would bring something else instead. I would def stay here again while visiting. "

"Everyone is nice"

"Great location. Good size and clean room."

"Good breakfast, close to Metro Station. Staff was excellent."

"We never stayed there when I went with your reservation and showed the price of both parking and breakfast. They rejected it wanting to increase the price. Very bad attention. We had to leave"

"Other than having to rent a microwave the stay was excellent.Super clean and excellent staff.I also liked that mostly everything is walkable "