โWe stayed at the Populus Seattle for the weekend to go to a baseball game and ended up loving it so much we decided to extend an extra night! I cannot recommend the hotel enough. The inside bar is incredible, as is the bar on the roof! Theyโre still working out some kinks in the restaurant but they took ownership of the delays and comped our entire meal which was more than appreciated! Valet was also a bit slow to bring our car but nothing too inconvenient. I will now stay here every time I...
โWe came to town for the Stray Kids concert and spent a couple days here and it was great, the property was in a great location to rent bikes or scooters and get anywhere we wanted to within 20 minutes. We will definitely recommend it to any friends or family who want to travel to Seattle!โ
"pros:
- If coming from the airport, taking the link train and getting off at Symphony station is very close to the hotel.
- Located in downtown, so itโs convenient for both going to the convention center and sightseeing.
- Relatively affordable price.
cons:
- The slope on Seneca Street is quite steep. It was really tough pulling a suitcase from Symphony hall station to the hotel.
- If booking through a third party (e.g., Hotels.com), they hold a $200 INCIDENTAL charge. This is a policy, but there was no prior notice about this. -> Fortunately, it was refunded immediately after checkout.
- The Wi-Fi speed in the room was surprisingly slow. It was noticeably slower compared to other places like cafes or the convention center.
- The staff was unfriendly, especially the woman at the front desk in the afternoon. I asked if I could change rooms because the Wi-Fi speed was too slow for my work, and her response was, "Moving to a higher floor wonโt make the Wi-Fi faster." When did I ask to move to a higher floor? I donโt understand her attitude. To add, they didnโt change my room.
- In terms of room assignments, I noticed that the hotel tends to assign people of color to lower floors when using the elevator.
"
"One of the towers had four elevators, but two appeared to be out of order, and another was not in operation. Everyone was inconvenienced while waiting for the elevators, and the response to the issue was not prompt. Despite a large conference happening nearby with many attendees, it didnโt seem like they were particularly concerned about the situation.
However, the friendly and thorough housekeeping made the stay enjoyable."
