Find hotels near Westway, Dothan from ₩86,394

"Great breakfast. "

"The room was very clean. The staff was very polite and friendly."

"Breakfast menu was extremely limited. Room was spacious and had nice televisions. Sofa was so dirty I didn't want to sit on it. Table leg looked like it had been gnawed on. "

"When I arrived. The person at the front desk was not friendly at all. He gave me my key. I went to my room. It was the wrong room. I ordered and prepaid for two queens and hide a bed and he gave me one King. I went back downstairs to ask for the proper room and he told me that there were no clean room and he didn’t know what to do and that it wasn’t his problem. I asked him how long it would take to get it clean and he said an hour or so. I left went to dinner came back and he told me that they were completely full and had no room rooms. I said well, how are you gonna make this right? He told me it’s not my problem, bro. He told me I could go to their sister hotel. I said well go ahead and make that reservation for me. Transfer my payment over there and we will be good. He said that’s not my problem. I’m not gonna do that. I informed him that I was a customer and that Holiday Inn is in the wrong. He told me it’s not his fault. He’s just the front desk clerk. He can’t do anything about it. I then asked to speak with the manager. he called the manager,. She resolved the problem immediately. I did end up going to the sister hotel where I was treated with great respect and courtesy from the front desk. The manager called the sister hotel and made everything right. I do appreciate the mamager for being accommodating, but the man at the front desk needs a few lessons in proper customer service."

"One thing bad breakfast is not included but you can pay a discount rate to get breakfast. But was a great hit breakfast. Gym was great but no wipes to disinfect equipment I had to bring in a washcloth "

"I got to the room pulled back the covers and there was hair all in the beds."

"Excelent"

"Clean room, smelled clean, great staff. "

"Kody working in the front was an absolute delight and the best part of our trip. He deserves a raise for the way he went above and beyond for my family! Mahalo Kody. "