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페어헤이븐 호텔 여행 후기

2.5 out of 5
페어헤이븐 호텔
Fairhaven Hotel, 37 Esplanade, Weymouth, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 301개 이용 후기 중 169개" "
평점 8 - 좋아요. 301개 이용 후기 중 87개" "
평점 6 - 괜찮아요. 301개 이용 후기 중 28개" "
평점 4 - 별로예요. 301개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 301개 이용 후기 중 6개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Scott

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No hot water for shower ( told tanks were empty )
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet room. The staff were very friendly and helpful.
2024년 5월에 2박 숙박함
답변 제공: Reece and The Fairhaven Team 님, 2024년 5월 26일
Hi Julia, thank you for taking the time to leave us a review it is always appreciated. Glad to hear you enjoyed your stay with us and we hope to see you again in the future.Kind regards

10/10 - 훌륭해요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Last minute getaway, friendly staff very helpful
2024년 5월에 1박 숙박함
답변 제공: Reece and The Fairhaven Team 님, 2024년 5월 23일
Hi Karl, thank you for taking some time to leave us a review, we are always appreciative of your feedback. Very happy to hear you enjoyed your stay with us, we hope to see you again soon. Kind regards.

6/10 - 괜찮아요

Lindsey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An old friend and I, both arriving from different destinations, spent a weekend at the Fairhaven. For us it was great. We just needed a base for 3 nights and it served us well. We only used it for sleeping, washing and dressing, so I can't comment on other facilities.
2024년 5월에 3박 숙박함
답변 제공: Reece and The Fairhaven Team 님, 2024년 5월 23일
Hi Lindsey, thank you for taking the time to leave feedback on your stay, it is always appreciated. We're happy to hear you enjoyed your stay with us and we hope to see you again soon.Kind regards.

6/10 - 괜찮아요

Iris

가족 여행
좋아요: 직원 및 서비스
Gorgeous town to visit, all walkable. Hotel was not pricey at all but you get what you pay for. Reminds me of a hostel but private room and shower. Shower had hot water and was the best thing about the hotel. Room was clean but simple as can be. I had two single beds, separated, not very comfortable mattress, probably very old ones. Wi-Fi worked only in the lobby. If you just want to sleep and save money…
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 26일
Hi Iris,Thanks for your feedback. We are currently renovating the hotel, and the rooms that are yet to be refurbished are, as you noted, priced accordingly. We hope to welcome you back to try one of our refurbished rooms in the future.Kind regards,Steve

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 편의 시설/서비스
Lovely room very clean x
2024년 5월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 5월 26일
Hi Helen,Thank you very much for this lovely review and your kind words we are very happy that you enjoyed your stay with us and we hope to see you again in the near future.

10/10 - 훌륭해요

Jean

가족 여행
Property was clean though needs a little updating. Staff were marvellous.
2024년 5월에 2박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 5월 19일
Hi Jean, Thank you for taking the time to write us this review. We are happy to hear that you enjoyed your stay with us and we thank you for your kind words about our staff, the hotel is currently undergoing renovations so hopefully if you were to come back you would be able to notice the difference.Kind Regards,

8/10 - 좋아요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second stay, the room was spaces with lovely big bay windows, the windows could do with being cleaned as they were covered in bird feaces. There was live music right below our room, which was advertised, but the music was advertised to be on until 10pm, this wasn't the case, it kept going until 11pm, which was frustrating as we were exhausted after a very long day and were kept awake by the loud music. The staff that checked us in were friendly and polite. The young lady on the front desk in the morning looked very unhappy and didn't greet us as we left to get breakfast in a nearby restaurant. Overall we like this hotel die to it's location and the nice rooms we've stayed in.We would stay again, but would probably request a room on a higher floor due to the noise.
2024년 5월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 5월 19일
Hi Emma, Thank you very much for taking the time to write out this lovely review, we are happy to hear that you enjoyed your stay with us and liked your room, we do apologise about the music going on for longer than advertised, we will speak with the musician about strictly keeping it between the advertised hours. We also apologise about your experience while leaving in the morning, we will talk to the receptionist on shift to prevent things like this in the future.Kind Regards,

10/10 - 훌륭해요

Richard

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Just need darker curtains
2024년 5월에 1박 숙박함
답변 제공: R 님, 2024년 5월 19일
Hi Richard, thank you for taking the team to leave us a review it's very much appreciated. Glad to hear you enjoyed your stay with us and we also appreciate your feedback. Look forward to seeing you again soon. Kind regards.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I'd like to say a huge thank you to the reception staff who were super friendly and helpful. Booked this hotel.last minutes and with it's starr.rating, i had my doubts. However it was great. The room was spacious and spotlessly clean. Clean towels and bedding (all bright white) Shower room was modern and also.spotless. tea and coffee provided and a fancy pre filled drinking water bottle was a fab touch. Shampoo and body wash in the shower and hand wash on the sink. Nothing was too much trouble. We even sat In the seating area outside on the front and ate our takeaw as well. Breakfast was continental, but hot croissant and petit pains were a great start to the day, also available was cereal, fruit juice, fresh fruit, yoghurt and toast. Unlimited tea and coffee, all for ,£4.95. it's served until 11, so enabled a nice leisurely start to the day. Well.worth visiting and a fab price on Expedia.
2024년 5월에 1박 숙박함
답변 제공: Aemelia and the Fairhaven team 님, 2024년 5월 15일
Hi Yvonne,Thank you so much for taking the time to write such a lovely review! We are so glad to hear that you enjoyed your stay with us and we hope to welcome you back soon!

10/10 - 훌륭해요

Deon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks to Steve and the team for a lovely stay. We loved the room and waking up to that stunning view each morning!
2024년 5월에 1박 숙박함
답변 제공: Reece and The Fairhaven team 님, 2024년 5월 14일
Hi Deon, thank you for leaving this review. We're very pleased to hear you enjoyed your stay with us, we look forward to seeing you again soon. Kind regards.

8/10 - 좋아요

Zoe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Reece and The Fairhaven team 님, 2024년 5월 14일
Hi Zoe, thank you for your 4/5 review based on your stay with us. We greatly appreciate your feedback and look forward to seeing you again soon. Kind regards.

10/10 - 훌륭해요

Sophie

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming and we will all come again.
2024년 5월에 1박 숙박함
답변 제공: Reece and The Fairhaven team. 님, 2024년 5월 14일
Hi, Sophie. Thank you for writing this review. We're happy to hear you enjoyed your stay with us. We look forward to seeing you all again soon. Kind regards.

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff great and friendly
2024년 4월에 2박 숙박함
답변 제공: Aemelia and the Fairhaven Team 님, 2024년 5월 2일
Thank you for your review! We hope to welcome you back soon

10/10 - 훌륭해요

Callum

2024년 4월에 2박 숙박함
답변 제공: Reece and The Fairhaven Team 님, 2024년 5월 19일
Hi Callum, thank you very much for your review, we're pleased to hear you enjoyed your stay. Hope to see you again soon.Kind regards.

10/10 - 훌륭해요

Frederick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really pleased with stay here. Staff helpful and room lovely
2024년 4월에 1박 숙박함
답변 제공: Aemelia and the Fairhaven Team 님, 2024년 4월 25일
Thank you for your review! We are glad you enjoyed your stay and hope to welcome you back soon!

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 4월 24일
Hi Neil,Thank you for your kind 4/5 review. It was a pleasure to welcome you to stay with us here at the Fairhaven and we hope to welcome you again soon

8/10 - 좋아요

Nina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good location with plenty of parking just a short walk away. We were only there for the 1 night and the room was good/had a a great view of the beach. Unfortunately I found the mattress and pillows very uncomfortable, and given our rooms were above the entrance, people would smoke outside which wafted smoke into the room, even with them shut. Other than that, great stay and super clean room/bathoom.
2024년 4월에 1박 숙박함
답변 제공: Aemelia and the Fairhaven Team 님, 2024년 4월 17일
Hi Nina, Thank you for the feedback regarding your stay. We are glad to hear you enjoyed our fantastic location on the Weymouth sea front.Thank you for bringing the comfort of the mattress and pillows to our attention we do apologise for any discomfort this is below our standards and will look to replace these items.We look forward to hopefully seeing you again.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Aemelia and the Fairhaven Team 님, 2024년 4월 18일
Thank you for your review we are glad you enjoyed your stay!

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were utterly fantastic
2024년 4월에 1박 숙박함
답변 제공: Aemelia and the Fairhaven Team 님, 2024년 4월 17일
Hi David,Thank you for the lovely review! We are glad you had a good stay with us here at the Fairhaven and hope you join us again soon

8/10 - 좋아요

Steve

가족 여행
좋아요: 직원 및 서비스
We were warned that parking was a real issue and so it proved. Not what I would expect from a hotel booking.
2024년 3월에 1박 숙박함
답변 제공: Liliia and The Fairhaven Team 님, 2024년 4월 13일
Dear Steve,We apologize for any inconvenience you experienced during your stay. Unfortunately, we do not have parking on site, but it is possible to use parking in the town at a good price. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything about the fairhaven hotel its a very nice hotel its clean its close to town its warm and comfortable I've enjoyed my stay here Victor Balfour
2024년 4월에 1박 숙박함
답변 제공: The Fairhaven Team 님, 2024년 4월 12일
Hi Victor, Thank you for taking the time out of your day to write us this review and we are pleased to hear you enjoyed your stay with us and we look forward welcoming you back again soon.

10/10 - 훌륭해요

Winnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent,i felt more at home.I would definately recommend this hotel.
2024년 4월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 4월 12일
Hi Winnie, thank you for taking the time out of your day to leave us this amazing review and we look forward to hopefully welcoming you back again sometime.Kind Regards,

8/10 - 좋아요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only stayed 1 night and was welcome with a lovely receptionist and was more than happy to above and beyond as we arrived early they held are bags so we could have a look around till our room was ready. Room was clean and aired which was nice only down side was mattress was very soft and had seen its life. But apart from that very friendly, we booked a meal in the Indian restaurant and OMG was the best we have eaten in a long time superb food very informative waitresses too. We had breakfast too which was equally just as delicious and plentiful and wide range to choose from full English was amazing as was the cappuccino. Thank you all for a lovely welcoming stay Jus and Caz room 102
2024년 4월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 4월 12일
Hi Justin, Thank you very much for leaving us this delightful review we are extremely to hear that you enjoyed your stay with us, we do apologise about the bed and we will look into getting some newer mattresses and beds.Kind Regards,

10/10 - 훌륭해요

Sergio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Very friendly, helpful staff. A lovely couple of days with a beautiful view of the beach and promenade.
2024년 4월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 4월 12일
Hi Sergio, Thank you very much for your kind words regarding the hotel and our staff and we are delighted to hear you enjoyed your stay, we look forward to welcoming you back in the future.Kind Regards,

6/10 - 괜찮아요

Sultan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
No parking nearby smell of alcohol noisy in the property property needs upgrades bed was uncomfortable could not sleep whole night Josh was very helpful
2024년 4월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 4월 13일
Hi Sultan, Thank you for taking the time out of your day to write us this review, as stated on the website we unfortunately do not have on site parking however there are council car parks located close by as well as our deal with the Britannia multi story, we do apologise for the other issues experienced and will look into having these resolved.

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very shabby round the edges, welcoming reception looks like there must be ongoing maintenance/renovations. Room - clean except for marks on carpet and dirty windows. Few minor snagging issues. Great sea view. Bathroom, toilet and bedding spotless. Would certainly stay again for a short break staff very helpful.
2024년 3월에 1박 숙박함
답변 제공: Liliia and The Fairhaven team 님, 2024년 4월 13일
Dear Karen,We appreciate your feedback.Team and I will take your words to our attention and further consideration. We will be very glad to see you back for a lovely stay and pleasant walks on the seashore.

8/10 - 좋아요

Raymond

연인과의 여행
No water in shower plumbing problem
2024년 3월에 2박 숙박함
답변 제공: The Fairhaven Team 님, 2024년 4월 13일
Dear Raymond,We're sorry to hear that you had a bad experience with the pump. We want to assure you that the cause of the breakdown has already been repaired. We will be glad to see you again as a guest,

10/10 - 훌륭해요

Leanne

2024년 3월에 2박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 4월 19일
Hi Leanne, Thank you very much for leaving us this lovely 5/5 review, we are happy you enjoyed you stay with us and we hope we can welcome you again in the future.

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 4월 13일
Hi Nina, Thank you for leaving us this wonderful 5/5 review and we hope we can welcome you back to Weymouth in the future.

10/10 - 훌륭해요

Graham

좋아요: 숙박 시설 상태 및 시설
Great sea view property is right on the seafront great great great
2024년 3월에 1박 숙박함
답변 제공: The Fairhaven team 님, 2024년 4월 13일
Dear Graham,We are glad to receive your warm feedback and are very very happy that this place left you with warm memories!We look forward to seeing you again,

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet with close access to the seafront and town centre. Friendly staff.
2024년 3월에 2박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 3월 27일
Hi Sean,Thank you for taking the time to leave such kind feedback, it was a pleasure to welcome you to stay with us here at the Fairhaven.We certainly are fortunate to have such an amazing seafront at our doorstep.Kind regards

10/10 - 훌륭해요

Aaron

2024년 3월에 1박 숙박함
답변 제공: Josh and The Fairhaven Team 님, 2024년 4월 12일
Hi Aaron, Thank you for this superb 5/5 review and we are grateful that you enjoyed your stay with us.Please come back anytime!Kind Regards,

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 3월 19일
Hello John, thank you for your kind review, we are so glad you enjoyed your stay with us. We hope to welcome you again soon. Kind regards.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant
It was very clean and very welcoming as soon as we enter the hotel I would definitely go again and the view was absolutely amazing
2024년 2월에 1박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 26일
Hi Maria,Thank you for the taking the time to leave such lovely feedback. It was a pleasure to welcome you to stay with us. We certainly are very lucky to have such fantastic views over the bay!We look forward to hopefully welcoming you again soon,

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 24일
Hi Steven, thank you for your kind review, we look forward to welcoming you again soon.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful
Me and my partner came here for a little weekend away and it was just beautiful the hotel was lovely and clean and the view was amazing, would definitely be going back in the near future
2024년 2월에 2박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 24일
Hi Stephanie,Thank you for your incredible review, we are so glad to hear everything was to your liking during your stay with us. We are exceptionally lucky to have such wonderful views from the front of the hotel!It would be a pleasure to welcome you back again soon!

10/10 - 훌륭해요

Nicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay would stay again
Lovely place to stay, paid for a room on the sea front. The room was on the 3rd floor there is a lift, and the room was a great size. And it was great to be able to use Netflix and Amazon prime. Only had one breakfast which was great but piping hot so did go cold quick.
2024년 2월에 3박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 24일
Hi Nicky,We are very glad to hear your enjoyed your stay with us earlier this month. We find ourselves to be very fortunate with such great views from the hotel! Thank you for the kind review, we will hopefully we able to welcome you back soon.

10/10 - 훌륭해요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place will stay again!
This is a great location in Weymouth. In the centre and 5 minutes walk from the Britannia car park which is £6 for 24 hours. Service was excellent really friendly and happy to help us, nice clean room. There was a little bit of noise from cars on the esplanade as we had a room versioning the sea. Nothing intrusive.
2024년 2월에 1박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 24일
Hi Alan, Thank you for your amazing review, we are so glad to hear that you enjoyed your stay with us. We do apologise about the noise caused during the night and we are currently trying to figure a way to further reduce noise caused outside of the hotel. We do find our deal with the Britannia Multi-Story to be very helpful, especially during these busier times!We look forward to welcoming you again soon

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great sea front hotel. I a bit noisy at night when people left the restaurant in the hotel.
2024년 2월에 1박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 24일
Hi Heather,Firstly, thank you for your wonderful review. We are lucky to have such a fantastic position on the seafront.I do want to apologise for the noise caused by those guests leaving our in-house restaurant, we do ask diners to be respectful of hotel guests and keep noise to a reasonable level at the end of the evening.

10/10 - 훌륭해요

Paul

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the private apartment and must say it was absolutely perfect,the location is amazing for everything needed to explore the beautiful surroundings,the staff at the hotel were very friendly and did everything possible to accommodate myself and my family, thankyou very much
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 17일
Hi Paul,Thank you for your fantastic review, we are so pleased to hear you enjoyed your stay in our Beachview Apartment! It is lovely to hear that you were able to enjoy the beautiful Weymouth area. We look forward to hopefully seeing you again soon.

10/10 - 훌륭해요

emma

가족 여행
2024년 2월에 3박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 17일
Hi Emma, thank you for your amazing 10/10 review!We look forward to welcoming you again soon!

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent as always 😊
2024년 2월에 2박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 17일
Hi Caroline, thank you for your amazing review, it was a pleasure to welcome you to stay with us again. We are looing forward to hopefully seeing you again soon!

6/10 - 괜찮아요

Jake

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 17일
Hi Jake,Thank you for your review, we appreciate the feedback regarding your stay with us, and hope to be able to welcome you again soon.Kind regards,

4/10 - 별로예요

Michael

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Good location but tired tooms
Very nice staff member. Good location. Very old room and very tired Think.this hotel has different rooms from next door that are not the ones previously reviewed
2024년 2월에 1박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 17일
Hi Michael,Thank you for your review, we are certainly very lucky to have an excellent location and staff members. We are currently undergoing refurbishment across several of our rooms, my apologies that you found this to be a tired room, we will endeavour to update these as soon as possible.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I personally found bed too hard but the room was lovely , great shower and staff were brilliant . Would definitely go again .
2024년 2월에 2박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 17일
Hi Cheryl, Thank you for your wonderful review, it is lovely to hear you enjoyed your stay with us here at the Fairhaven. We are very lucky to have some excellent staff working in our team. I am very sorry to hear the bed was too firm for you, if you do plan to stay with us again, please do let us know and we will endeavour to make sure that we can find a suitable solution for your next stay!Kind regards,

10/10 - 훌륭해요

Linda

2024년 1월에 1박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 2월 3일
Hi Linda, thank you for your lovely review, it was lovely to welcome you and your family to stay with us! We look forward to hopefully seeing you again soon!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic all round
We had a amazing stay with u steve was a fantastic manager and couldnt do enough to help the team was so friendly only thing i can say was wrong was no mirror in room to do hair and makeup only mirror was in bathroom also julie the in hoise pianist was AMAZING had a fantastic night in bar we will deffo be back thank u sarah and gareth room 305
2024년 1월에 2박 숙박함
답변 제공: Mark and the Fairhaven Team 님, 2024년 1월 27일
Hi Sarah, thank you for your amazing and kind comments! We are certainly very lucky to have a very friendly team working here, and even luckier to have the fabulous Julie performing on the Friday nights.Thank you for the feedback regarding the mirror in the room, I will look at getting a mirror installed into the room itself as soon as possible.Once again, thank you for your very kind review, we look forward to welcoming you again soon!

2/10 - 너무 별로예요

Colin

The hotel was very cold, I complained on both the days we were there and told was told by the staff they would sort it out and given a small electric heater,to heat the room,
2024년 1월에 2박 숙박함
답변 제공: Steve and the Farihaven team 님, 2024년 2월 29일
Hi Colin,Thanks for your feedback. We have an air conditioning system that heats and cools a number of our rooms. We hoped that by also giving you an electric heater that would have been sufficient for your needs, however we would have gladly given you a further heater had you asked. All the best,

8/10 - 좋아요

Liz

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and friendly, helpful staff.
2023년 12월에 1박 숙박함
답변 제공: The Fairhaven Team 님, 2024년 1월 17일
Hi Liz,Thanks so much for taking the time to leave a review.We're so glad you enjoyed your stay at The Fairhaven! Our staff aim to provide the best service possible so we will pass your positive feedback along!Thanks again,The Fairhaven Team