Skip to main content

The Orchards Hotel

2.5 star property
Mountain tranquility awaits at this Williams College-adjacent retreat where guests relax in the garden or enjoy the seasonal outdoor pool

Choose dates to view prices

The Orchards Hotel offers a peaceful mountain escape near Williams College. Guests enjoy continental breakfast, relax in the garden, and use dry cleaning services. The property features WiFi, a fitness center, and a seasonal outdoor pool with sun loungers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hotel Downstreet, an Ascend Collection Hotel
North Adams
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.8 out of 10, Excellent, 1,000 reviews
The price is ₩231,829
₩258,953 total
includes taxes & fees
May 24 - May 25
Hotel Downstreet, an Ascend Collection Hotel
Compare similar properties

Policies

Check-in

Check-in time starts at 4:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

10 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001473410
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Orchards Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Orchards Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Orchards Hotel?

Check-in begins at 4:00 PM.

What time is check-out at The Orchards Hotel?

Check-out is at noon.

Where is The Orchards Hotel located?

Situated in the mountains, this hotel is within a 10-minute walk of Colonial Plaza and Lower Linear Park. Linear Park and Williams College are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 218 out of 442 reviews
Rating 8 - Good. 145 out of 442 reviews
Rating 6 - Okay. 48 out of 442 reviews
Rating 4 - Poor. 21 out of 442 reviews
Rating 2 - Terrible. 10 out of 442 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very nice and clean hotel. Rooms were very spacious. Bathrooms could use an updating since the looked dated in contrast to the rest of the room
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
A little dated. Restaurant shut down for renovations, disappointing
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The property has the potential to be really something special. The rooms are nice and large and I like the inner and outer bathroom sinks.I also loved the window seat in the room. But the room needs better lighting and perhaps a desk or some other surface. The work out room needs a major overhaul (signage indicated this is coming). The complimentary breakfast was good.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great breakfast. Very nice staff. Loved the location. Close to Clark Institute
Stayed 1 night in Feb 2020
Verified

8/10 Good

Tom

Liked: Cleanliness
WiFi was very weak and spotty. Breakfast was comparable to a budget motel
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
I was very disappointed because they hotel advertised that there was a bar on the property but there was no bar or restruarant. And the breakfast was very disappointing. The deluxe breakfast was coffee, juice, toast, apples and small blueberry muffins.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was having no info about bay state games schedule as games website had your hotel listed as place to stay.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Pedestrian

Place was comfortable and nice. Decent snack breakfast. Upon checkout however they charged more than what I agreed on Hotels.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Disappointing

Based on the 3.5 star rating, the 8+ customer review, and glowing photographs, I was expecting something else. Something nice. Something maybe even a little fancy. And while The Orchards Hotel might have been nice at one point, that point somewhere in the early 2000s or 90s. Among the highlights: -A bedspread with large holes near the foot of the bed (the holes were initially covered by a strange, decorative sash that had been draped across the bed) -The worst "continental breakfast" I have ever seen. -Strange brown crust on the exterior of the bathroom cabinets -An old pink toilet, pink tub, and pink bathroom tiles (with cracked grout), all of which must have dated from the 1980s -A water heater that took up half the closet and which had been haphazardly hidden with some drywall that hadn't been painted -A restaurant and bar that was not operational and had been closed for months.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
There's an old-world elegance to the place. I'd liken it to visiting the home of an elderly, well-off grandmother. A place with faded glory.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Room comfort

A classic old hotel which has seen better days.

Despite a spacious room, which was quite well equipped, this hotel did not live up to our expectations and was overpriced. We were profoundly disappointed to discover that the hotel bar and restaurant was closed in July, despite the Hotels.com website stating that there is a bar and restaurant. Overall, the hotel is very tired, with a musty smell and worn carpets and decor.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a generous size, very clean and comfortable. There were a lot of extras included - such as turn down service with cookies and his/hers bathrobes and slippers, in addition to the usual items. Coffee/tea station is 24/7, rather than a coffee maker in room. Please note there is a front desk (our reservation stated there was no front desk and we'd have to contact the hotel for instructions). The front desk staff was very helpful in assisting us with area restaurants, etc.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Brett

Liked: Room comfort

Not what it once was...

Many issues - shower was clogged, staff didn't appear to want to be there, the restaurant is closed (like out of business closed). A fire alarm started going off at 7 am and there was NO communication as to why or if it was real? Went to the desk and there was nobody to be found. The place appears to be headed downhill fast. At about 7:40 a guy came barging in the room with one knock looking to take luggage, we hadn't asked for luggage service at all, we were nowhere near checking out because "breakfast" didn't start unitl 8 am. Used to be a nice place but now it is simply overpriced and it appears to be in trouble.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. The room was large. With lots of storage. The bathroom had double sinks and all was clean. Don’t undetermined negative reviews about cleanliness.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Clark Museum and friendly service.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Fun

Liked: Cleanliness, staff & service
Great place to stay. Easy walk into the town center.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial staff and ample free breakfast Great location: access to theatre and the Clark Museum. Near restaurants
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
No good sound attenuation; poor quality of complimentary breakfast; aging furniture and not so clean room
Stayed 1 night in Aug 2019
Verified

8/10 Good

john

Liked: Staff & service, room comfort
mold on bathroom tiles
Stayed 1 night in Aug 2019
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute

Nice place.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The Orchards Hotel is a very nice hotel, situated east of Williamstown, making it convenient for Mass MoCA. It has a continental breakfast, with fresh fruit and pastries. However, it is showing its age a bit, and our three-night stay was not satisfactory. My wife and I checked in a little after 4:00 PM on a Friday for a 3-day event at Mass MoCA. We smelled an odor of what we thought was some heavy-handed air freshener. We were late for a Mass MoCA event, so we rushed out and did not get back until late evening. The next morning, the overwhelming smell was still there, and we noticed the carpeting at the food of the bed was wet. We pointed this out to the front desk on the morning of Saturday, and we were told that the situation would be addressed. On the way back to our room, we noticed that we were the only room with a hole where a refrigerator should have been. Because of a late event at Mass MoCA on Saturday, we did not return to our room until after midnight, which still had an overwhelming stench. I opened the casement window for a while, which fell apart when I tried to crank it shut. In the morning, my wife and I were both congested and my wife's eyes were puffy. The manager was kind enough to move us to a different room, so at least the last night was pleasant. At this point, most of our clothes were permeated with the smell and needed to be dry-cleaned or laundered. No billing adjustment has been made as of this point.
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities

Go elsewhere

Old and tired hotel. Indifferent staff and pool in poor shape .
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
classic hotel, a bit dated but still wonderful in all respects
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bar was unattended when we went in for a drink. Feel continental breakfast should be included for the charges assessed.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amie Birch in the bar/lounge was terrific with excellent attention to customer service!
Stayed 1 night in Jul 2019