Wookey Hole, Wells hotel rooms at the Premier Inn

"We chose to stay in an executive room. The room was clean although I was advised that the accessible room option which I would have preferred wasn't as nice. We found the bathroom a bit claustrophobic and not suitable for my needs. The staff were friendly and helpful. However when we checked in we were advised that there was no access to the phone. While seeking clarification we didn't the suggestion that we moved to a sister hotel as I am a disabled ,making me feel that we should put or shut up. I wasn't happy that there was no concessions on the charges for disabled parking and there was only one disabled parking bay per floor. The breakfast options were varied. The hot options were fresh and well presented. "

"Staff were really helpful and gave a free upgrade, after a long day of travelling and late night arrrvial check in "

"Breakfast is good with premium food and variety. The location is wonderful being so close to many restaurants and in the city center. Only a miner problem : the lotion bottle is always empty."

"A lovely hotel. The only downside was no night time dining."

"Fabulous garden room with huge bathroom. We were very comfortable here."

"Great friendly staff, "

"I really enjoyed my stay! The indoor room is perfect for one night!"

"Great rooms with comfortable beds. Lovely place is Bath"

"Good location, great staff."