Grand Hyatt Xi An

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Luxury
5.0 star property
9.4

Exceptional

Luxury retreat in Xi'an

Culinary exploration begins at five diverse restaurants with evening buffets showcasing exceptional dining. Nearby, a dai pai dong offers affordable local delicacies. Guests can retreat to the full-service spa or indoor pool for relaxation between business meetings.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Grand Hyatt Xi An have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Grand Hyatt Xi An pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt Xi An?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Xi An?

Check-out is at noon.

Where is Grand Hyatt Xi An located?

Located in Yanta Qu, this luxury hotel is within a 15-minute walk of Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park. Shaanxi Sport Training Center and Shaanxi Swimming and Diving Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 89 reviews
Rating 8 - Good. 11 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews