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"Excellent service "

"Gorgeous, clean, good hospitality "

"This hotel reminds me of luxurious Las Vegas hotels. The service is excellent from the moment you step off your vehicle when arriving for check in. The staff we encountered throughout the whole process were excellent. The property smells and feels luxurious. There are many dining and shopping options nearby or within the complex. Our room had a wonderful view of the Lotte World Tower. It was spacious with wonderful amenities. This is one of the top hotels in Seoul and the price of food onsite reflects that. If this is within your budget, this is a wonderful property. "

"Nice place!"

"Great hotel, affordable price, prompt service. And clean. Great location and walking distance to many tourist spots. Excellent."

"No sufficient supply of toiletries. "

"Lovely staff who provided exceptional service at the counter and also with room maintenance. They helped us organise an uber taxi to Gimpo airport when it was pouring and we didn’t have any luck with our own uber app. Hotel is located in a very convenient location within walking distance (max 30min) to Gyeongbokgung, NTV Tower Seoul, Seoul City Hall and many other spots. Amenities were great and our room was very spacious. "

"Great staff. Clean room. I love the most of this hotel: there is no pungent scent( perfumy smell) in the lobby and other areas. I am glad that the Shilla is not doing what other five stars hotels are doing. I hope that they keep their own classic style and maintain. Looking forward to visit again. "

"The hotel staff was kind and the room was clean. I like the easy walk to the metro and the airport limousine stop. "