Yellowstone Country, Montana hotel rooms at the Independent

"Fun pool and hot tub area. Business area was clean. The staff was super helpful and friendly! "

"Outstanding customer service, especially with the evening staff. "

"On the frame of one of the beds in our room, there was a 5 inch piece of "L" shaped metal sticking out beyond the box spring. You couldn't see it right away because it was covered by the bed skirt. One person in our party hit their leg on it quite hard. While checking out, I showed the staff a picture of the bed and told them what happened. Their response seemed like they were already aware of it. Both staff members at the front desk just said. "Yeah, we need to get that fixed. " No apology was offered. "

"The ladies at the front desk were wonderful but the manager lacked friendliness and personality. I booked a room through hotels.com and it said breakfast included. I didn’t have any paperwork to prove it, just checked in with my name. I actually picked this one instead of AC because it included breakfast. The young lady asked the Manager but he was not helpful, just said no. It was an expensive stay and you would think he would have accommodated us. Disappointing. Hotel was clean. "

"Great location, brand new, clean, decent bed, good price (although in Bozeman it probably will go up), only docked one star for amenities because they don’t offer continental breakfast. Great stay!"

"The late night shift are not top of their game. The property asks you to online check in and enter your credit card. The staff has no way to check or accept that and ask you to swipe your credit card again when you arrive. All you are left with if you card now double charged for the security deposit. They can't print you a receipt showing the balance you have paid for the room and the remaining. Ok room. Breakfast was good "

"Great stay!"

"The bar staff was a little overwhelmed by the number of people in the bar. Took a little long and easy he would’ve liked but given circumstances they did well."

"Very nice and quaint."