리셉션

시타딘스 하버 프론트 요코하마 여행 후기

3.5 out of 5
시타딘스 하버 프론트 요코하마
5-2 Nihonodori, Naka-ku, Yokohama, Kanagawa

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 257개 이용 후기 중 214개" "
평점 8 - 좋아요. 257개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 257개 이용 후기 중 6개" "
평점 4 - 별로예요. 257개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 257개 이용 후기 중 4개" "

9.8/10

청결 상태

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

BYUNG SUK

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 2월에 5박 숙박함
답변 제공: Guest Service Team 님, 2024년 2월 29일
Thank you for choosing to stay at Citadines Harbour Front Yokohama. Your rating is very much appreciated and motivates us to commit further improvement of our service in the future. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

SEUNG KIL

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 10월 23일
Thank you for choosing to stay at Citadines Harbour Front Yokohama. Your rating is very much appreciated. We look forward to welcoming you in the future.

8/10 - 좋아요

SEON JIN

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Guest Service Team 님, 2023년 8월 29일
Thank you for choosing to stay at Citadines Harbour Front Yokohama. High rating for us is very much appreciated. We look forward to welcoming you in the future.

10/10 - 훌륭해요

pet

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like everything
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Alison

It was so close to the cruise ship terminal plus also was upgraded to a Harbour view
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

YURI

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
床が気持ち良かったし,浴室との段差も 抵抗なく良かった. 部屋も清潔に清掃され 居心地良く過ごせました
2024년 5월에 1박 숙박함

8/10 - 좋아요

Hirotada

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Kristian

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding hotel! Exceptional room quality and amenities. Location was perfect for nearby convention centre. Easy transit access.
2024년 5월에 7박 숙박함

10/10 - 훌륭해요

connor

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 9박 숙박함

10/10 - 훌륭해요

anne

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic accommodation great find
2024년 5월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Regan

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk is very cheerful to welcome us. We arrive late at night and they are so considerate to ask us if we need to recommend some places for late night dinner too. Very informative to show us the directions to our next destination. Save us lots of time. ❤️❤️
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

M Zubair 님, Clayton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, cleanliness and excellent location
2024년 4월에 6박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Jeffrey 님, Orange

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and property. What an awesome staff! Everyone is professional, sincere and very accommodating!
2024년 4월에 19박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for taking the time to share your positive feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our location, property, and most importantly, our staff.We strive to provide exceptional service and hospitality to all our guests, and your kind words about our team's professionalism, sincerity, and willingness to go the extra mile are truly appreciated. It's especially rewarding to know that [specific situation] was handled smoothly for you – that's exactly the kind of experience we want to create for everyone.We will be sure to share your compliments with our entire team, as their dedication to guest satisfaction is what makes Citadines Harbour Front Yokohama special.Thank you again for choosing to stay with us. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jiwei

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for traveling with baby. ベビーベッドあって子供連れにぴったり
2024년 4월에 6박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Adelina

가족 여행
Room was surprisingly big for a Japanese hotel! Staff were very friendly and helpful! Would definitely stay here again!!
2024년 5월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Setsuko

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
ホテル滞在中も快適で、駅直結でよかったです
2024년 5월에 2박 숙박함
답변 제공: ゲストサービス 님, 2024년 5월 17일
この度は、シタディーンハーバーフロント横浜をご利用いただき、誠にありがとうございます。また、今回のご滞在に関して、お客様からのご感想を頂戴しうれしい限りでございます。ご滞在いただくお客様がお寛ぎいただける空間を提供できるよう努めて参ります。また、お客様より頂戴したお褒めの言葉を励みに、引き続き良いサービスを提供できるよう励んで参ります。またのご利用を従業員一同心よりお待ち申し上げております。

10/10 - 훌륭해요

Takashi

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
大桟橋に近くて、駅にも近く、クルーズの前泊にとても良いホテルでした。部屋は一番安い部屋にしたので2階で景色もありませんでしたが、値段を考えれば納得できました。
2024년 4월에 1박 숙박함
답변 제공: ゲストサービス 님, 2024년 5월 17일
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。次回、ご宿泊いただける機会がございましたら、是非、眺望の良いハーバービューのお部屋をお試しいただけましたら幸いです。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for people transferring to the Yokohama Cruise Terminal, walkable with a roller bag. Staff are attentive, knowledgeable and super helpful. Breakfast, that was included, was great!
2024년 4월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Keisuke

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
とても綺麗なホテルでした! 電子レンジや冷凍庫などもあり家電も充実しています。 中華街にも、山下公園にも近いのでまた泊まりに行こうと思います。
2024년 4월에 1박 숙박함
답변 제공: ゲストサービス 님, 2024년 5월 17일
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。客室備品に関して、ご満足いただけたようで、スタッフ一同大変嬉しく思います。また泊まりたいと思っていただけたこと、大変嬉しい限りでございます。客室でごゆっくりお過ごしいただけた事を伺え、お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 - 좋아요

Maggie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 13박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

King Lim 님, Reno

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Citadines Harbor Front is convenient for cruise passengers: right at Nihon-Odori station, a short walk to Osanbashi cruise terminal, and about a 4,000 yen taxi ride to the Daikoku Pier cruise terminal which is further out. Yokohama Chinatown is 5 minutes walk. The rooms are large (unlike the typical cramped spaces at many Tokyo hotels) and well equipped. The 7th floor has a large guest lounge, uncomplicated washers and dryers, and a fitness room. Breakfast is expensive. An essential tip: if you and your group needs multiple rooms, request rooms on the same floor. Hotel security policy does not allow guests to directly access other guest rooms on other floors. You have to go to the lobby and ask a hotel staff to let you access them.
2024년 4월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for sharing your lovely feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our convenient location, spacious rooms, and well-equipped facilities.We appreciate your kind words about our staff and their dedication to providing exceptional service. We will be sure to share your compliments with the entire team.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sergio

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with a modern property. Right next to subway station and walking distance to Harbor where Port is.
2024년 4월에 4박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Camille 님, Quebec

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A recommander sans hésitation…
2024년 4월에 2박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean. Staff very professional,
2024년 4월에 2박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

RaKay 님, Queen Creek

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very late arrival went very smoothly.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t believe it would be possible to find a better value anywhere in the world. Outstanding place to stay when in Yokohama.
2024년 4월에 4박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

yanki

연인과의 여행
I liked very much
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is new with functional features in the room. It is close to the Yokohama Chinatown and the beautiful Yamashita Park. The staff is friendly and helpful. I highly recommend the Citadines Yokohama.
2024년 4월에 2박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for a night after getting off a cruise at Yokohama port. Would have stayed longer if we knew the hotel was this good and plenty to see in Yokohama. Fantastic hotel.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location staff very helpful I highly recommend!
2024년 1월에 7박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Kathleen

가족 여행
The Citidines Hotel is very conveniently located, a train station in the basement. There is shopping and the beautiful waterfront and Osanbashi Pier nearby. The staff is wonderful. I would stay there again.
2024년 4월에 5박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simply a great hotel. Perfect if you’re preparing for a cruise from Yokohama, but ideal for any reason. Close to the harbor, Chinatown, shopping, or whatever brings you to this vibrant city.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Gary

가족 여행
The property is amazingly clean and fresh. The staff is very courteous and professional. You couldn’t ask for a better location, close to the MM train station 5, Yokohama stadium, Chinatown and the Harbour.
2024년 4월에 5박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

6/10 - 괜찮아요

Yasumasa

2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying and for sharing a rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

8/10 - 좋아요

Dorothy

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, clean, comfortable, good amenities, but the breakfast, while adequate could have been better.
2024년 4월에 2박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for staying at Citadines Harbour Front Yokohama. We appreciate your feedback during your stay.We apologize that you were not satisfied with the breakfast. We are committed to providing a more satisfying breakfast experience for all of our guests, and we will take your feedback into account as we continue to improve our breakfast menu.We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Toyo

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Yiu

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendful, helpful and comfortable. Clean and quiet place.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 - 훌륭해요

Noli

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A must stay if in Yokohama port. Go do your Cruise, then stay extra few days and explore Yokohama and Chinatown. Subway is right in the hotel property that leads you to Yokohama train station.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 11일
Thank you for your fantastic review of Citadines Harbour Front Yokohama! We're delighted to hear you found our hotel to be the perfect post-cruise destination.Your recommendation for cruise passengers is much appreciated, especially considering the following aspects of our hotel:Convenient Location: Being right next to the Yokohama port makes us an ideal choice for cruise passengers.Easy Exploration: The subway station located within the hotel property provides easy access to Yokohama Station and other attractions.Extended Stay Appeal: We offer comfortable and well-equipped rooms perfect for relaxing after your cruise and exploring Yokohama and Chinatown for a few extra days.We strive to provide a convenient and comfortable base for exploring Yokohama, and your feedback lets us know we're achieving that goal, especially for cruise passengers.Thank you again for choosing Citadines Yokohama and for recommending us to others! We look forward to welcoming you back again in the future.

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in the business district of Yokahama, Citadines Harbour is a modern, contemporary hotel with a sophisticated, yet minimalistic decor with dark warm wood tones. The rooms complement that look and feel with modem, clean simple lines. The staff are very professional, courteous and welcoming. And some of them even speak a little english quite well! Located adjacent to the entry way is a covered stairway leading down to the subway system. Very convenient if your needs are having access to one of the best transportation systems in the world! The Yokahama DeNA BayStars stadium is just a few blocks away and the largest China Town in Japan is within a 10 minute walk. There are numerous historical buildings nearby and The Red Brick Warehouse shopping complex, down by the harbor, is a short walk too. If you're planning on taking a cruise ofJapan, this is the place to begin and end your adventure as the main cruise pier is just about 4 blocks away! My wife and I just finished our 2nd cruise ever, this is where we stayed, and we're so happy we did! I can't say enough good things about it. p.s. They even have free wifi, Chrome cast in the room and heated bidet's! Wow! Sorry, a first for us...
2024년 3월에 2박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you so much for your incredible review of Citadines Harbour Front Yokohama! Your detailed description truly paints a picture of the modern, convenient, and comfortable experience we strive to provide all our guests. We're delighted to hear you found our location in the heart of Yokohama's business district ideal for exploring the city. The close proximity to the subway station, China Town, historical buildings, and the Red Brick Warehouse is a major perk for many guests. Knowing the ease of access to the cruise terminal was perfect for your recent adventure makes us especially happy!Your kind words about our staff are very much appreciated. We take pride in providing professional, courteous, and welcoming service, and it's rewarding to know our efforts made a positive impact on your stay. We're also happy some staff members were able to communicate with you in English. We appreciate you mentioning all the fantastic amenities you enjoyed, including free Wi-Fi, Chromecast in the room, and the heated bidets (a welcome surprise for some guests!).Reviews like yours are invaluable. They help us understand what guests appreciate most about their stay and identify areas where we can continue to improve. Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your detailed feedback. We were thrilled to be a part of your second cruise adventure, and we look forward to welcoming you back again soon!

8/10 - 좋아요

Yuk Kwan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is cosy, however, no car park in the hotel, so it’s not so convenient for driving there
2024년 4월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you for your review of Citadines Harbour Front Yokohama! We're glad you found your room cozy and comfortable. We understand your point regarding the lack of on-site parking. While Citadines Harbour Front Yokohama doesn't have its own parking facility, there are several public parking options available nearby. We can provide you with information on nearby parking options upon request. We appreciate your feedback and are always looking for ways to improve the guest experience.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back again soon!

8/10 - 좋아요

Keiko

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 - 훌륭해요

Doris 님, North Richmond

2024년 3월에 4박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 - 훌륭해요

Noriko

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.

10/10 - 훌륭해요

Valarie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating at the front desk. Good security within the hotel. Clean rooms. Common room for guests on the 7th floor. Only downside was poor lighting for the bathroom mirror.
2024년 3월에 3박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you for your detailed review of Citadines Harbour Front Yokohama! We appreciate your honest feedback, both positive and constructive. We're delighted to hear that you found the front desk staff very accommodating. Our team strives to provide excellent service and ensure all guests feel welcome and assisted. We're happy to know they met your expectations.Security within the hotel and clean rooms are top priorities for us, and we're thrilled you found both aspects to be positive. It's important for guests to feel safe and comfortable during their stay. The common room on the 7th floor is a great amenity for guests to relax and socialize.We appreciate you mentioning the poor lighting for the bathroom mirror. This is valuable feedback that helps us identify areas for improvement. We will investigate possible solutions, such as installing brighter lighting fixtures or adding adjustable lighting options.Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Tomoko

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
このタイプのホテルは初めてでとても気に入りました。ホテルで清潔なのは当たり前。お部屋の中には沢山の収納棚や靴箱があり長期滞在には最高のホテルだと思います。その上駅の隣にあって何処へ行くのも超便利、中華街や赤煉瓦倉庫といった観光地へも徒歩で行けるといった便利さ、本当に最高でした。また機会があれば是非泊まりたいと思っています。スタッフの皆様、本当にどうもありがとうございました‼️
2024년 3월에 4박 숙박함
답변 제공: ゲストサービス 님, 2024년 4월 5일
シタディーンハーバーフロント横浜を初めてご利用いただき、大変気に入っていただけたとのこと、スタッフ一同大変嬉しく思います。清潔さはもちろんのこと、長期滞在にも適した収納スペースや靴箱、駅近という利便性、中華街や赤レンガ倉庫といった観光地への徒歩圏内など、当ホテルの様々な点を評価していただき、誠にありがとうございます。また機会があればぜひ泊まりたいと思っていただいていること、心より感謝申し上げます。スタッフ一同、お客様のご期待に添えるよう、今後もより一層努力してまいります。この度は、当ホテルをご利用いただき、誠にありがとうございました。またのお越しを心よりお待ちしております。

10/10 - 훌륭해요

Takayuki

2024년 3월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 5월 17일
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 - 훌륭해요

Yiu

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Surprising good at all areas. Thumbs up.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you so much for your fantastic review of Citadines Harbour Front Yokohama! A "thumbs up" in all areas is truly a compliment, and we're thrilled to hear you were so impressed. We strive to provide a comfortable, convenient, and enjoyable experience for all our guests, and it's rewarding to know we succeeded in your case.Sharing your positive experiences helps us understand what guests appreciate most and allows us to continue exceeding expectations. Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Venus

Very clean room and delicious breakfast. Highly recommended
2024년 3월에 1박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you so much for your wonderful review of Citadines Harbour Front Yokohama! We're delighted to hear you found your room very clean and the breakfast delicious. We take pride in offering a clean and comfortable environment for our guests, so knowing you appreciated the room's cleanliness is very rewarding. It's also fantastic that you enjoyed the breakfast! We strive to offer a variety of fresh and delicious options to fuel your day. Your high recommendation truly means a lot to us. We appreciate you taking the time to share your positive experience with others.Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

8/10 - 좋아요

Jenny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Service Team 님, 2024년 4월 5일
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.