Yucatan Peninsula, Mexico hotel rooms at the Banyan Tree

"Room was clean, staff were great, food was ehhh (not unusual for all inclusive). Gorgeous property with amazing views. The beach area is very small but we had no problem finding chairs. No cabanas. The gym could use some upgrades. Overall, it was an amazing stay, highly recommend. "

"I have stayed in 5diamond hotels before but this one is a must if you want to relax, or have fun because it does have access to the riu parties the staff was very nice the restaurants were so good i do give this. 5/5 no one pressures you to purchase anything additional or timeshares which we loved that everything was so near the beach the restaurants the pools "

"Great beach! "

"We had an amazing stay and couldn’t be happier with our experience. The entertainment team was a huge highlight—David and Carlos were so hardworking, engaging, and fun to be around. We genuinely loved spending time with them and they made our trip extra memorable. Service by the pool was incredible as well—Jamie was a star. He was friendly, attentive, and we looked forward to seeing him every day. The food overall was great. While the buffet was average, all of the à la carte restaurants exceeded our expectations. We’ll definitely be back and would highly recommend! Thanks for an awesome stay! "

"The room was always very clean and smelled very good. Pools were cleaned, but many people hold their seats with towels, so get out there early, or you will have no seats. Mainly in building 1 and the adult pool. On the last day, they got strict and started removing people's stuff from chairs that were used for 1/2 hour or more. "

"Our stay at GR Solaris in Cancun was disappointing. First, the quality of the food was not what we expected, and one of us fell ill with food poisoning that night. The following day, health inspectors were on-site, as several guests had reported food poisoning from the same meal. Additionally, at check-in, the staff were not helpful; we weren’t informed about the hotel amenities, how to book, or the location of security. Despite being VIP Expedia members with a VIP dinner included, it was never provided. Furthermore, the bathroom had issues: the drains were not working properly, and the sink faucet was leaking. Noise between rooms was excessive, making it feel like guests were in the same space. Overall, it was a poor experience, and we do not recommend this hotel."

"Very good resort with a friendly stuff , family friendly, great room service with a nice view love the resort will be back soon "

"Great hotel with a fantastic selection of pools, a beautiful beach, and exceptionally friendly, helpful staff who really enhance the overall experience."

"very nice stay, the staffs are so friendly. highly recommended. "