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Alpen Resort & Spa Zermatt

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Alpen Resort & Spa Zermatt

Front of property
Indoor pool
Spa
Indoor pool
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Room service
    Room service
The price is ₩285,057
₩308,347 total
includes taxes & fees
Oct 27 - Oct 28
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Family Suite, 2 Bedrooms, Garden View

Family Suite, 2 Bedrooms, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Garden View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 50 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

Panoramic Quadruple Room, Mountain View | Living area | Flat-screen TV

Panoramic Quadruple Room, Mountain View

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 4 Twin Beds

View all photos for Panoramic Twin Room, Mountain View, Mountainside

Panoramic Twin Room, Mountain View, Mountainside | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Twin Room, Mountain View, Mountainside

Highlights

Balcony or patio
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Alpenhotel Fleurs de Zermatt
Pool
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (635)
The price is ₩225,045
₩246,055 total
includes taxes & fees
Oct 2 - Oct 3
Alpenhotel Fleurs de Zermatt

About the neighborhood

Map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt - Furi - 12 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Ski Resort - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Fuchs - ‬7 min walk

About this property

Alpen Resort & Spa Zermatt

Upscale family-friendly hotel in the mountains
Close to Zermatt-Matterhorn Ski Paradise, Alpen Resort & Spa Zermatt provides a free breakfast buffet, a terrace, and a garden. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Restaurant Matterhorn, offers lunch and dinner. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • An outdoor tennis court, an electric car charging station, and smoke-free premises
  • An elevator, luggage storage, and free newspapers
  • A billiards/pool table, a front-desk safe, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Alpen Resort & Spa Zermatt include perks such as separate sitting areas and bathrobes, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, separate sitting areas, and electric kettles

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 3 miles (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

Does Alpen Resort & Spa Zermatt have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Alpen Resort & Spa Zermatt?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Alpen Resort & Spa Zermatt on Oct 27, 2024 start from ₩285,057, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alpen Resort & Spa Zermatt pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Alpen Resort & Spa Zermatt?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Alpen Resort & Spa Zermatt?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Alpen Resort & Spa Zermatt located?

This family-friendly Zermatt hotel is located in the mountains, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Zermatt - Furi are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

Alpen Resort & Spa Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 396 reviews" "
Rating 8 - Good. 81 out of 396 reviews" "
Rating 6 - Okay. 19 out of 396 reviews" "
Rating 4 - Poor. 10 out of 396 reviews" "
Rating 2 - Terrible. 6 out of 396 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
facilities are good: swimming pool etc
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Konstantin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chandralekha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of Matterhorn from balcony
Stayed 1 night in Jul 2024

10/10 Excellent

Yidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Meaghan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan, Kirkland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is at the north end of Zermatt but still within walking distance (5mins) of the railway station. A shuttle bus is available on request though. Nice comfortable rooms over 2 or 3 sites packed close together in traditional Swiss chalet design. Road through to the main Zermatt centre runs alongside property and it's an easy few minutes walk to many shops and train stations to the Gornergrat and Klein Matterhorn as well as some lovely walks just around the surrounding valley.
Stayed 4 nights in Jun 2024

2/10 Terrible

Maida

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked june 26-28 thru terrible Expedia. There was a flood calamity thatvtime they close somw roads going to that hotel so we canceled our booking. They agreed to refund us but to initiate refund i have to oay penalty fee so I did .After 2 days they said they will not refund even they gave me confirmation for the refund .My family was disappointed imagine the fear and looking for a place to stay that time because the the flood and even the train we booked refunded us but this hotel and Expedia did not look at after the safety and comfort of their customers. They are after their business and money .They don't really care the vacation that every family has prepared and in the event of inevitable circumstances like natural disaster they don't really care as long as you paid them.The hotel asking me to review my stay .They should stop deceiving people especially famijy with kids traveling from another country like us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

GOPAL

Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great pool area
Stayed 1 night in Jun 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating Properert was well maintained and within walking distance to town. Breakfast had good options. Amenities were good
Stayed 2 nights in Jun 2024

10/10 Excellent

Eltefat

Stayed 3 nights in Jun 2024

10/10 Excellent

Elaine

Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it!
Stayed 1 night in Jun 2024

10/10 Excellent

Sung Wook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a goid choice.
Everything was nice, from the moment of checking in to checking out. Room, amenities, facilities and restaurant. Even the shuttle service was provided upon arrival at the station. I strongly recommend to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Lorin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Anson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is just one small lift, and you need to wait for quite a while to get into it. It's not very convenient if you have a lot of luggages.
Stayed 1 night in May 2024

10/10 Excellent

Ravi, Wellington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

Simran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Anh

Liked: Cleanliness, property conditions & facilities
Breakfast staff needs to be nice.
Stayed 1 night in May 2024