“I had received great service and extra help from one of the front counter host, named "Iris" at this hotel. Iris constantly survey the lobby area to see if any guest wuld need help and she tides up the front hotel area keeping it clean when she is not working at the front guest counter. When I was having eSIM and phone trouble unable to connect to connect to DiDI or Alispay, she came over and offered her help to set my phone up to correct WiFi and Data Roaming settings. She also helped me to...
“We had the most wonderful experience, Andy (the manager) was in direct contact with us even before the trip and he arranged for our pick up even when we changed the departure point at the last minute. He made our honeymoon absolutely lovely and special at this hotel!
The room was absolutely wonderful, large, with amazing views. The facilities are breathtaking, swimming pool was great. The best part was just walking through the hotel and feeling like being in a palace everyday. The area for the...
“Meget smuk beliggenhed og dejligt værelse med god plads. Meget hjælpsomt personale. Vi savnede at kunne købe fx øl/sodavand/snacks på hotellet. Specifikt til Expedia: Hotellet er helt forkert placeret på kortet på hjemmesiden - der ligger det inde i Zhangjiajie og ikke 19 km fra byen.”
“This was a fantastic hidden gem of a place.Out of all the places we stayed in China,this was the best. It was a home from home but with everÿthing thought of, to make it so easy accessing all the attractions. Joyce was a joy and so accommodating. We didn't have to worry about a single thing. Rooms were beautiful and cleverly designed with every amenity. It was set in stunning scenery, huge windows looking out onto mountains. The food was delicious, a truly personal service and all the staff,...
“Una ubicación insuperable, un oasis de tranquilidad meseta justo a la entrada del parque, las habitaciones son muy confortables, tiene un proyector en tu habitación con pantaya de proyección de 3 metros y puedes proyectar las imágenes de tu teléfono, 100% recomendable!”