NUSTAR Resort & Casino Adventure Vacations

Front desk had notified me, awakening me to inform me that I have to move my vehicle because of her supervisor having to park so that she’s not blocked. What happened to customer needs as priority over hotel staff?? That was very inconvenient and inconsiderate let alone awakening a guest in the middle of the night.

Property is ok. Really not much to it and service can’t even compare to Shangri La. Had to call multiple times to get towels delivered and breakfast buffet was mediocre at best. Would not be my 2nd or 3rd choice for resorts in Mactan. Shangri La is the same price after you add in the breakfast and Shangri La blows away Crimson in all aspects.

The food is good, the spa and the service…I like it coz not crowded and clean…

The staff were great and a great location, food and amenities.

Overall, the room was nice (we stayed in a spa suite) and it was quiet, though we had lots of noise from the street from our bathroom and we could hear the noise from the pool as well. The food selection on site was expensive and not tasty at all- we had three different meals there and it was not good. We did have a facial at the spa and that was lovely. Overall, the pool and the beach were lovely, but I don’t think I would book here again

I had a good stay until the last day of my trip when I had a package delivered and front desk staff were very off about the package information. Please do better, was so humiliated in the front desk asking for my package and the staff responded with ‘No package under your name came’ repeatedly with guests all around watching. All for my package to actually be stored somewhere else not in the front desk. But the room was nice and clean, quiet spot for a stay away from the chaotic city. But WiFi connection isn’t that strong so keep that in mind when staying here.

Property is ok. Really not much to it and service can’t even compare to Shangri La. Had to call multiple times to get towels delivered and breakfast buffet was mediocre at best. Would not be my 2nd or 3rd choice for resorts in Mactan. Shangri La is the same price after you add in the breakfast and Shangri La blows away Crimson in all aspects.

Very accommodating staff. Place is great. Nice pool and beach area. We had great stay. Highly recommended!

The staff were great and a great location, food and amenities.

Property is ok. Really not much to it and service can’t even compare to Shangri La. Had to call multiple times to get towels delivered and breakfast buffet was mediocre at best. Would not be my 2nd or 3rd choice for resorts in Mactan. Shangri La is the same price after you add in the breakfast and Shangri La blows away Crimson in all aspects.

The food is good, the spa and the service…I like it coz not crowded and clean…

Overall a nice place to stay, clean and comfortable