Nagano Prefecture Beach Vacations

The staff were wonderful. They were very attentive and always helpful.

Overall we had an excellent experience at Hotel Chinzanso, which was our first time in Tokyo and in Japan. We found the staff extremely professional, friendly, and helpful. The location is a bit off the beaten path but for us that is a bonus, and travel was easy on the Metro and rail lines. The setting of the garden is especially pleasant, and an oasis from the bustle of a densely populated city.

The room was vey spacious, like the washer/ dryer in the kitchen and the water machine is very useful for hot water and drinking water. The only problem I have is there is no divider between the shower and the toilet.

We are a family of 4 and recently stayed in the Grand Japanese room and it was great. Had plenty of space which is rare in Japan. Was also close within a few minutes walking to the train station as well as restaurants. Had a Lawson downstairs and two other supermarkets across the road. In a quiet neighbourhood also. I would highly recommend.

It is slightly far from the Ueno skyliner station and around 10 minutes walk to the Ueno metro station. Make sure to select the number of guests for the room as it will affect the pricing, and thus was charged extra on the spot. The extra guest was provided bedding at the counter and a thin blanket similar to the ones on the plane. I enjoyed having the laundry/dryer. Take note that it takes at least 3 to 4 hours for the laundry to dry. Overall, it was clean and the kitchen was fully equipped with microwave, oven and stove.

Overall we had an excellent experience at Hotel Chinzanso, which was our first time in Tokyo and in Japan. We found the staff extremely professional, friendly, and helpful. The location is a bit off the beaten path but for us that is a bonus, and travel was easy on the Metro and rail lines. The setting of the garden is especially pleasant, and an oasis from the bustle of a densely populated city.

Nothing amazing, I don't think it qualifies for 4 stars more like 3.5. Decent, clean, close to Tokyo tower and trains. Rooms a bit dated.

Best customer service

I think this is newly buit. Everything was brand new. It was very spacious, has two TVs, kitchen and even laundry machine. It was super affordable compared to other hotels.

Everything was fantastic! Had everything we needed and the room was super clean and well equiped. Even had a Nespresso machine with capsules and a Dyson hairdryer. Love the sliding doors, the deep bath and the wet room too. Would stay again if I was visiting Tokyo again. Close to lots of train lines and Ginza shopping.

Amazing place, nice staff, fully stocked rooms with everything you could need. A four person room comfortably fit four people. Will definitely be back.

Clean room. Great laundry system. Separate bathroom and shower unit to facilitate usage with group of people.

Everything was fantastic! Had everything we needed and the room was super clean and well equiped. Even had a Nespresso machine with capsules and a Dyson hairdryer. Love the sliding doors, the deep bath and the wet room too. Would stay again if I was visiting Tokyo again. Close to lots of train lines and Ginza shopping.

Overall we had an excellent experience at Hotel Chinzanso, which was our first time in Tokyo and in Japan. We found the staff extremely professional, friendly, and helpful. The location is a bit off the beaten path but for us that is a bonus, and travel was easy on the Metro and rail lines. The setting of the garden is especially pleasant, and an oasis from the bustle of a densely populated city.