아시아 해변 여행

호텔 직원들이 친절하고 항상 에너지가 넘치는 호텔입니다.

I booked 2 superior TWIN rooms with the request to upgrade to ONLY IF they are also twin. I received their CONFIRMATION ON HOTELS. We arrived almost 4 hours after check in. During check in, I CONFIRMED with the reception again only to see we were given a twin room and a room with king bed. When I told them about their confirmation both on Hotels and during check in literally 15 mins ago, I was told confirmation on Hotels does not count since I did not write to the hotel directly. They also told me they gave OUR room to another guest who arrived earlier and did not clarify why the reception LIED during check in and got upgrade fee. I told them booking means keeping the rooms for the guest and Devi from reception said that’s not how it works there. She said all guests paid in advance as did I, they simply did not have the room I booked and I should just go with whatever they had. Mind you, they CHARGED me for the ugrade during check in. Then they put a single bed in our room which had a much slimmer mattress sinking in when sat on and extremely uncomfortable to sleep. Debi also told me they could change our rooms 2 days later basically asking us to unpack, then pack again 2 days later and unpack again. Sink also exploded that night! There was Agus on the reception the next day who said rooms could have been arranged, and waived the upgrade fee for ONE ROOM. We did not want to pack and unpack again, so went with it. Also, beach is no longer beach cuz of the construction.

늦은시간에 도착해서 체크인하고 들어간 숙소는 전반적으로깨끗하고 시원하고 오랜비행시간으로 지친 몸을 쉬기 좋은 컨디션이었습니다.밤에 보이는 수영장도 예뻣습니다. 5분거리에 편의점이 있고 주변에 식당도 있고 정실론이라는 쇼핑몰이 800미터 근처라 시내접근성도 종습니다.직원들도 친절하시고 전체적으로 깨끗한 편입니다.조식은 생각보다 종류도 많고 맛도 좋았습니다.한국인들도 꽤 보이는 편이었습니다