Mexico and Central America Honeymoon Vacations

The overall hotel experience was positive. Staff are responsive and helpful. Clean and well maintained. The food, however, was disappointing in a few ways. Very disappointing that with a 7 night stay we were only allowed to make restaurant reservations for 3 nights and the other nights either eat at the buffet or get on a wait list in the hopes of getting into a restaurant. When we complained we were told to eat at the buffet-fine for families but not for adults who wanted a nicer experience. The restaurants were only open on alternate nights. The buffet was plentiful but same every day. Evening entertainment was decent but not very creative compared to other resorts. Daytime activities by the pool were energetic and fun. There was a fair amount of sunny and shady places to lounge but few umbrellas at the beach. Nearby was a place for free kayaking but when we went there the staff were at lunch ( no one to cover) so we didnt get to enjoy that.

Staff was great. Fernando at the bar, Marco at the smoothies, Miguel at the seafood joint, and Usiel at the pool.

Great food, fabulous service!! Fernanda is the BEST

The service was amazing. The resort was so clean. The food was very good. It was an excellent stay.

The food was not good within the buffet area. The other restaurant attached to the buffet, I could not make a reservation the entire week I was there. This resort has definitely changed since the Holiday INN took ownership, not the same. When I return to Mexico it will not be at this resort.

Staff was great. Fernando at the bar, Marco at the smoothies, Miguel at the seafood joint, and Usiel at the pool.

Everything was wonderful! Will go back again!

The overall hotel experience was positive. Staff are responsive and helpful. Clean and well maintained. The food, however, was disappointing in a few ways. Very disappointing that with a 7 night stay we were only allowed to make restaurant reservations for 3 nights and the other nights either eat at the buffet or get on a wait list in the hopes of getting into a restaurant. When we complained we were told to eat at the buffet-fine for families but not for adults who wanted a nicer experience. The restaurants were only open on alternate nights. The buffet was plentiful but same every day. Evening entertainment was decent but not very creative compared to other resorts. Daytime activities by the pool were energetic and fun. There was a fair amount of sunny and shady places to lounge but few umbrellas at the beach. Nearby was a place for free kayaking but when we went there the staff were at lunch ( no one to cover) so we didnt get to enjoy that.

Staff was great. Fernando at the bar, Marco at the smoothies, Miguel at the seafood joint, and Usiel at the pool.

Great food, fabulous service!! Fernanda is the BEST

The overall hotel experience was positive. Staff are responsive and helpful. Clean and well maintained. The food, however, was disappointing in a few ways. Very disappointing that with a 7 night stay we were only allowed to make restaurant reservations for 3 nights and the other nights either eat at the buffet or get on a wait list in the hopes of getting into a restaurant. When we complained we were told to eat at the buffet-fine for families but not for adults who wanted a nicer experience. The restaurants were only open on alternate nights. The buffet was plentiful but same every day. Evening entertainment was decent but not very creative compared to other resorts. Daytime activities by the pool were energetic and fun. There was a fair amount of sunny and shady places to lounge but few umbrellas at the beach. Nearby was a place for free kayaking but when we went there the staff were at lunch ( no one to cover) so we didnt get to enjoy that.

Staff was great. Fernando at the bar, Marco at the smoothies, Miguel at the seafood joint, and Usiel at the pool.

Great food, fabulous service!! Fernanda is the BEST