Flowerpot Island Kid friendly Vacations

Everything was great! Staff, food and rooms was clean and affordable.

the gentleman at the front desk was the best!

The elevator was down am we had to walk down roughly 19th flights of stairs, when my wife is pregnant

Rooms was spotless and staff kept the room clean and towels refreshed. Amenities were awesome we really didn’t need to leave other that to site see and do other activities. Staff were nice and helpful. I would only recommend that the staff inform guests about robots car requirements, it was highly recommended that we try it however was very upset that we waited 45 minutes for a service that we couldn’t us due to our child being under the age of 8 years old. During the wait we talked to staff about how it works and why the wait was so long, all while having our 5 year old with us neither the staff nor did the app inform us that their was a age limit. We learned of the age limit once we entered the vehicle and was ready to depart. A voice came on to inform us that all passengers must be 8 or older and we had to exit the vehicle. Needless to say our 5 year old was extremely disappointed because he was looking forward to the experience and my husband and I was angry about our time being wasted and that we had to disappointed our child all of which could have been avoided had this information been clearly communicated or provided. Also the wait to check in and out was extremely long compared to other locations. Line were long and was not moving quickly.

Slow check-in, took almost 2 hours.

We had dried up contacts on the counter. The bathtub had iron stains and the ice machine didn’t work. The rooms cost to much to have to deal with all the issues

Eveything was perfect. I have stayed at alot of places in vegas and this was well worth the money. Will stay again.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.