Isla Contoy Luxury Vacations

I originally booked Ocean coral, but due to renovations they offered me their sister's hotel-ocean riviera paradise. It was beautiful. Very kids friendly. Total 9 people traveling and 1 child and we had 3 rooms. Food was delicious I didn't have an issues.

We enjoyed staying here. We’re a quiet couple with no children around mid 30 and 40s. We read that this building was the quietest of the 3 resorts and it’s true. No loud music and annoying entertainment by the pool. Just peace and quiet. Great pool service. The roof top pool is only adults if you really dont want to see kids. Of course the big downfall is the beach. But you don’t come to Riviera Maya for the beach. It was very rocky and full of sargassum which was expected. They make up for it big time with everything else. The food was also exquisite. We already knew Mexico was renowned for its food. After staying at many other resorts in the Cancun/Playacar/Playa Mujeres area, we know Mexico’s food greatly outweighs Dominican Republic. This resort surprised us even more! The french à la carte restaurant was exquisite. We ate there twice! The beef filet was cooked as we like it medium rare. The chocolate dessert and crème brûlée were divine. We also enjoyed the Dolores food court for lunch. I had tacos at the grill every time. Delicious! The Italian restaurant was surprisingly good too! I say this because I’m Italian and I get disappointed ever time I order pasta or pizza. Theirs was actually not bad. It’s not Italy of course, but you’re in Mexico so what do you expect. But they really try their best to accommodate you. Just be nice to the servers and staff, if you need something say so kindly and tip them. They work hard!

We booked a platinum room. We had a beautiful room with a sea view. The restaurant options are great, only one we avoided was the Tepanyaki as it’s not our taste. Could not recommend this resort more on the whole, this was our 2nd time and it did not disappoint. The staff are so friendly and helpful. Personally I think going platinum is worth the additional cost, it means no stress booking à la carte and your minibar is always topped up and the butlers are super helpful. Thanks to Alma, Fredy & Rikardo who made our stay so easy

Best staff, kid friendly, clean, pool

We stayed at the Wyndham Grand Cancun in October and really enjoyed our stay! The resort was clean and well maintained, and the beds were very comfortable. The food was okay overall, but Pina and Vista were both really good and definitely stood out. The service throughout the resort was excellent. A special shout-out to Jorge at the Paloma Buffet during the evening service. He was absolutely amazing! So welcoming, attentive, and genuinely warm-hearted toward our family. He went above and beyond to make us feel welcome, and his kindness really made our experience that much more special. Thank you to the staff for making our stay so enjoyable. We had a wonderful vacation and would love to return!

Best staff, kid friendly, clean, pool

We enjoyed staying here. We’re a quiet couple with no children around mid 30 and 40s. We read that this building was the quietest of the 3 resorts and it’s true. No loud music and annoying entertainment by the pool. Just peace and quiet. Great pool service. The roof top pool is only adults if you really dont want to see kids. Of course the big downfall is the beach. But you don’t come to Riviera Maya for the beach. It was very rocky and full of sargassum which was expected. They make up for it big time with everything else. The food was also exquisite. We already knew Mexico was renowned for its food. After staying at many other resorts in the Cancun/Playacar/Playa Mujeres area, we know Mexico’s food greatly outweighs Dominican Republic. This resort surprised us even more! The french à la carte restaurant was exquisite. We ate there twice! The beef filet was cooked as we like it medium rare. The chocolate dessert and crème brûlée were divine. We also enjoyed the Dolores food court for lunch. I had tacos at the grill every time. Delicious! The Italian restaurant was surprisingly good too! I say this because I’m Italian and I get disappointed ever time I order pasta or pizza. Theirs was actually not bad. It’s not Italy of course, but you’re in Mexico so what do you expect. But they really try their best to accommodate you. Just be nice to the servers and staff, if you need something say so kindly and tip them. They work hard!

We booked a platinum room. We had a beautiful room with a sea view. The restaurant options are great, only one we avoided was the Tepanyaki as it’s not our taste. Could not recommend this resort more on the whole, this was our 2nd time and it did not disappoint. The staff are so friendly and helpful. Personally I think going platinum is worth the additional cost, it means no stress booking à la carte and your minibar is always topped up and the butlers are super helpful. Thanks to Alma, Fredy & Rikardo who made our stay so easy

Everything is good but be careful for the package sales. It’s not worthy to buy at all.

My wife and I spent a week at GR Solaris Cancun and overall had a good vacation, but that was more because of the time we spent together than because of the resort itself. The highlight of our stay was our oceanfront room with a private plunge pool. We spent most of the week sitting by the pool, enjoying the ocean view, watching beautiful sunsets, relaxing, and catching up on much-needed rest. For someone who normally gets up around 3:00 a.m. for work, this trip gave me the chance to slow down, take naps, and recharge. We also enjoyed exploring the area. Our excursions to Tulum, an ATV adventure, and swimming in a cenote were some of the best parts of the trip. We paid for a deep-tissue massage that was excellent and worth every dollar. As for the resort itself, our experience was mixed. We felt there was a noticeable difference in how members and non-members were treated. Several restaurants, bars, and amenities were either closed or had limited availability during our stay. We understand it was a slower time of year, but it often felt like many of the advertised options weren't fully available. We were invited multiple times to attend a membership presentation. After considering it, we declined. The perks being offered simply weren't enough to justify the commitment for us. We enjoy traveling to different destinations and don't see ourselves returning to the same resort often enough for a membership to make sense. Would we return? Probably not. Air conditioner poor