Japan Luxury Vacations

It is very difficult to find something if you have allergies to dairy products or egg ... but we found this as an issue everywhere in Japan

Great location, great experience.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Excellent service, beautiful location, I was there for four days on the vacation. Room sizes are large and places is quiet and serene.

Great location, great experience.

The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities

Excellent service, beautiful location, I was there for four days on the vacation. Room sizes are large and places is quiet and serene.

Great location, great experience.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

There are plenty of 5 star hotels to choose from in Tokyo but we were glad we chose this one for our first trip to Japan. The room was comfortable and blended Japanese and Western styles and was serviced thoroughly every day. We made good use of the club lounge for breakfasts, snacks and drinks in the evening and had dinner one time in each of Origami and the teppanyaki section of Suiren, the fine dining restaurant. Each time the food was excellent and well-presented. What really stood out for us though was the staff. Each and every one was unfailingly polite, welcoming and helpful, with good English. We wouldn’t stay anywhere else in Tokyo next time we come.

Great location, great experience.

There are plenty of 5 star hotels to choose from in Tokyo but we were glad we chose this one for our first trip to Japan. The room was comfortable and blended Japanese and Western styles and was serviced thoroughly every day. We made good use of the club lounge for breakfasts, snacks and drinks in the evening and had dinner one time in each of Origami and the teppanyaki section of Suiren, the fine dining restaurant. Each time the food was excellent and well-presented. What really stood out for us though was the staff. Each and every one was unfailingly polite, welcoming and helpful, with good English. We wouldn’t stay anywhere else in Tokyo next time we come.

Loved everything, friendly staff, clean room with good view, the location, I'll definitely come back!!