규슈 및 오키나와 로맨틱 여행

직원이 정말 매우 친절하고 객실이나 서비스, 즐길거리 구성이 훌륭함

슬라이드 탈때 조심. 깨끗하고 친절함. 전망좋음.

Please read this if you’re considering booking.I hope I can save you wasting your time and money. The good: the pool is clean, loungers were easy to find (off-season), staff were friendly, the lobby/guest areas are nice, and the location is beautiful with small private white-sand beaches. The shuttle was also useful. Unfortunately, that’s where the positives end. We booked afternoon tea for 1pm. When we arrived, we were told the staff member had forgotten to make our reservation. We waited 1 hour 20 minutes and received no apology or compensation. We were fully charged and had to rush our tea because of other bookings. I had to go to reception myself to point out how unacceptable this was before they offered us one day of free breakfast. If I hadn’t complained, nothing would have been done. Despite advertising English-speaking staff, the receptionist had to use Google Translate. The gym is extremely basic for a luxury resort, and booking my massage involved the receptionist handing me the phone to arrange it myself??? There is also almost NOTHING to do. No library, games room, activities, entertainment, classes, cultural talks, or even comfortable spaces to sit and relax. Outside, you essentially have the pool loungers or one plastic chair. Restaurant service was similarly poor, we repeatedly had to approach staff ourselves, because no one came over to us. This is InterContinental. I expected luxury and received a standard far below. Do not recommend at all.

Please read this if you’re considering booking.I hope I can save you wasting your time and money. The good: the pool is clean, loungers were easy to find (off-season), staff were friendly, the lobby/guest areas are nice, and the location is beautiful with small private white-sand beaches. The shuttle was also useful. Unfortunately, that’s where the positives end. We booked afternoon tea for 1pm. When we arrived, we were told the staff member had forgotten to make our reservation. We waited 1 hour 20 minutes and received no apology or compensation. We were fully charged and had to rush our tea because of other bookings. I had to go to reception myself to point out how unacceptable this was before they offered us one day of free breakfast. If I hadn’t complained, nothing would have been done. Despite advertising English-speaking staff, the receptionist had to use Google Translate. The gym is extremely basic for a luxury resort, and booking my massage involved the receptionist handing me the phone to arrange it myself??? There is also almost NOTHING to do. No library, games room, activities, entertainment, classes, cultural talks, or even comfortable spaces to sit and relax. Outside, you essentially have the pool loungers or one plastic chair. Restaurant service was similarly poor, we repeatedly had to approach staff ourselves, because no one came over to us. This is InterContinental. I expected luxury and received a standard far below. Do not recommend at all.

앤티크함이 있으나, 모든것이 정갈하고 깔끔했습니다. 한국인 담당자도 있어, 한국인 가족 분들이 여행하기 매우 좋았습니다. 아침식사도 굉장히 좋았으며, 주변에 맛집도 많았습니다.

직원이 정말 매우 친절하고 객실이나 서비스, 즐길거리 구성이 훌륭함

슬라이드 탈때 조심. 깨끗하고 친절함. 전망좋음.

슬라이드 탈때 조심. 깨끗하고 친절함. 전망좋음.