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Richmond Hotel Kumamoto Shinshigai

3.0 star property
Travelers find the perfect home base in Chuo Ward, where they can easily visit Kumamoto Castle then return to a comfortable hotel with all the essentials

Choose dates to view prices

Richmond Hotel Kumamoto Shinshigai, in central Chuo Ward, offers a peaceful recharge spot. Guests value the practical laundry facilities and luggage storage while exploring Kumamoto Castle and Kumamoto-jo Hall. In-room WiFi keeps everyone connected between adventures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hollywood Twin Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • 24 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Corner Double Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room for 1 Person, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room for 1 Person, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Hollywood Twin Room for 1 Person, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room for 1 Person, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
Satellite channels
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

Desk, free WiFi, bed sheets, wheelchair access

Triple Room, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Toilet with electronic bidet
Shower/tub combination
Electric kettle
  • 24 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room Non Smoking For 2 Person

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room Non Smoking For 2 Person

  • Sleeps 2

View all photos for Standard Double Room Smoking For 2 Person

Desk, free WiFi, bed sheets, wheelchair access

Standard Double Room Smoking For 2 Person

  • Sleeps 2

View all photos for Corner Double Room Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room Non Smoking

  • Sleeps 2

View all photos for Corner Double Room Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room Smoking

  • Sleeps 2

View all photos for Single-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single-Smoking

  • Sleeps 1

View all photos for Single -Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Single -Non Smoking

  • Sleeps 1

View all photos for Hollywood Twin Room - Non-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Corner Double Room For 1 Person-Non Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room For 1 Person-Non Smoking

  • Sleeps 1

View all photos for Corner Double Room For 1 Person-Smoking

Desk, free WiFi, bed sheets, wheelchair access

Corner Double Room For 1 Person-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Hollywood Twin For 1 Person [Non-smoking]

Desk, free WiFi, bed sheets, wheelchair access

Hollywood Twin For 1 Person [Non-smoking]

  • Sleeps 1

Hollywood Twin For 1 Person Smoking

  • Sleeps 1
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About the neighborhood

Located in Chuo Ward, a neighborhood in Kumamoto, Richmond Hotel Kumamoto Shinshigai is in the entertainment district. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
Map
Chuoku, Shinshigai 6-16, Kumamoto

What's nearby

  • Kumamoto_ShinshigaiShotengai_553248621562271767_08
    Sunroad Shinshigai Shopping Street
    1 min walk - 0.1 km
  • Kumamoto_KumamotoCityHall_553248621532762754_04
    Kumamoto City Hall
    7 min walk - 0.6 km
  • On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.
    Kumamoto Castle
    11 min walk - 1.0 km
  • Sakura Machi Kumamoto
    6 min walk - 0.5 km
  • Kumamoto-jo Hall
    7 min walk - 0.6 km

Getting around

  • Suidocho Tram Stop
    10 min walk
  • Fujisakigumae station
    16 min walk
  • Kumamoto Airport (KMJ)
    47 min drive

Restaurants

  • 資さんうどん
    2 min walk
  • 菅乃屋 新市街店
    1 min walk
  • らーめん おっぺしゃん 熊本本店
    1 min walk
  • マクドナルド
    1 min walk
  • 立ち呑み タマヤ
    1 min walk

About this property

Richmond Hotel Kumamoto Shinshigai

Hotel near Kumamoto Castle
Richmond Hotel Kumamoto Shinshigai provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), a vending machine, and luggage storage
  • An elevator, a 24-hour front desk, and multilingual staff
  • A front-desk safe
  • Guest reviews speak highly of the first-rate property condition
Room features
All 158 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0-12 years old for breakfast upon check-in.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Is Richmond Hotel Kumamoto Shinshigai pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Richmond Hotel Kumamoto Shinshigai doesn't offer parking.

What time is check-in at Richmond Hotel Kumamoto Shinshigai?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Richmond Hotel Kumamoto Shinshigai?

Check-out is at 11 AM.

Where is Richmond Hotel Kumamoto Shinshigai located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 10 minutes by foot and Fujisakigumae station is 16 minutes.

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Reviews

Richmond Hotel Kumamoto Shinshigai Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 249 out of 493 reviews
Rating 8 - Good. 202 out of 493 reviews
Rating 6 - Okay. 34 out of 493 reviews
Rating 4 - Poor. 5 out of 493 reviews
Rating 2 - Terrible. 3 out of 493 reviews

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the downtown area and close walking distance to Kumamoto Castle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Good location and easy to find it. Very close to bus terminal and famous shopping street.
Stayed 1 night in Dec 2024

10/10 Excellent

Nick, Hoon Thiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel allows easy access to many places providing me the convenience I seek for my trip.
Stayed 7 nights in Jun 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff service. Excellent stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near tram which goes directly to Kumamoto station. Lots of nice amenities of your choice to pick up in the lobby before you go up the elevator.
Stayed 2 nights in Aug 2024

8/10 Good

Ronja

Liked: Cleanliness, amenities, property conditions & facilities
Good and convenient location
Stayed 2 nights in Nov 2025

10/10 Excellent

HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the busiest area of Kumamoto. Many restaurants and shops nearby, excellent security.
Stayed 1 night in Dec 2024

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very professional staff, exceptionally clean facilities, comfortable bed, wired internet access with a complimentary cable, and a fantastic central location—just a short walk from the tram station.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great shops and restaurants just minutes away by walking. Wi-fi tops. Staff always excellent. Stayed four times at this property.
Stayed 6 nights in Sep 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Not about the property but it would have been nice to have some English tea in a room
Stayed 2 nights in Jun 2025

6/10 Okay

Kwok Tang

Liked: Staff & service, amenities
The hotel is convenience, but full of smell of smoking inside and outside the room. Bathroom not clean.
Stayed 2 nights in Mar 2025

8/10 Good

??

Liked: Amenities
朝食の際、別の出発のお客様に いってらっしゃいのお声かけが素晴らしい女性スタッフをお見受けし、自分達への声かけてはなかったが、ステキな旅を予感させるような声掛けで印象に残りました。ありがとうございました。
Stayed 1 night in Jan 2026

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
すべて満足でした！
Stayed 1 night in Jan 2026

10/10 Excellent

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
清潔な室内でした。
Stayed 1 night in Dec 2025

8/10 Good

yoshiko

Liked: Cleanliness, amenities, property conditions & facilities
綺麗なホテルでした。繁華街中で立地も良く、便利です。もっとゆっくり過ごしたかったです。
Stayed 1 night in Nov 2025

10/10 Excellent

Takako

Liked: Cleanliness, amenities, property conditions & facilities
自動チェックインできるので、手続きが速やかにできましたし、初めての利用であったが、 スタッフさんが丁寧に対応して下さいました( ˘͈ ᵕ ˘͈ )設備もきれいで、お部屋の照明も調節しやすく、コンセントもたくさんあり、また、AmazonプライムやYouTubeなどを繋げることもでき快適に過ごせました
Stayed 2 nights in Nov 2025

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場を探すのが大変でした
Stayed 2 nights in Nov 2025

8/10 Good

Kazuho

Liked: Cleanliness, property conditions & facilities
客室は清潔でした。朝食サービスが少し残念でした。小さな机に乗り切らない皿数。食べる人のことを考えない配置。
Stayed 2 nights in Oct 2025

6/10 Okay

MIDORI

Liked: Amenities, property conditions & facilities
浴槽の清掃がされておらず、髪の毛が何本も浴槽内に残ったままだったのが残念でした。
Stayed 1 night in Oct 2025

10/10 Excellent

ノリコ

Liked: Cleanliness, amenities, property conditions & facilities
とても素晴らしいお部屋を有難うございました(^^)
Stayed 1 night in Aug 2025

10/10 Excellent

CHI FAN FRANSISCA

Liked: Cleanliness, property conditions & facilities
酒店在步行街裏面很方便， 酒店會提供泊車資料及優惠卡，酒店房間乾淨 ， 隔音設備良好， 只是枕頭及床比較軟， 服務人員服務佳。 有機會再來都會入住。
Stayed 2 nights in Oct 2025

10/10 Excellent

Hanasaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場は離れていますがアーケードを通ってすぐですし綺麗な大型立体駐車場で満車になる心配もなく良かったです。 アメニティはフェイスマスクも嬉しかったしお部屋も清潔でした。 また熊本を訪れる際にはこちらで、お部屋をサイズアップして宿泊したいと思います。ありがとうございました。
Stayed 1 night in Oct 2025

10/10 Excellent

Hui-ni

Liked: Staff & service, property conditions & facilities, room comfort
房間夠大，飯店交通方便，走2分鐘就到市電站。櫃檯服務很貼心，一樓電梯口有許多備品可以索取，包括保養品、刮鬍刀、泡澡劑、洗澡刷等等。 房間清掃需要每天打開電視首頁設定，可以選擇環保模式（只更換毛巾、舖床、清空垃圾桶）或是不用打掃。 缺點是房間光線比較暗，房內佈置色調暗沉，而且地毯沒有很乾淨。我坐在地上整理行李箱一陣子，腿就過敏起紅疹了，地毯感覺沒有定期清洗。
Stayed 7 nights in Oct 2025

8/10 Good

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルには駐車場が無く、提携ホテルまで徒歩5分。1000 円（割引後）。
Stayed 2 nights in Oct 2025