뉴 잉글랜드 올 인클루시브 여행

Overall Rating: 3 out of 5 ​The hotel lobby was decent, but compared to global hotel standards, the guest rooms feature cheap finishes roughly on par with a low-end motel. The bathroom design allows light to leak out when used late at night, which disturbs other guests' sleep, and the flooring is made of cheap vinyl tiles. Overall, the room quality is simply substandard. ​As for the service, the lobby staff urgently needs to be retrained in customer service. While they can handle basic administrative tasks without issue, they fall far short of global standards when it comes to proactively identifying and resolving customer inconveniences with a welcoming attitude. ​This level of quality and service might pass in a local market, but it is highly uncompetitive in Times Square, an area saturated with major hotel chains. On a final note, from a management perspective, minimizing capital investment might yield short-term profits, but in the long run, the RIU brand will inevitably be stigmatized as a cheap, low-end hotel. ​I strongly advise you to start over with your employee training on a global scale.

친절한 직원들과 맛있는

Incredible helpful staff! Great view of the Manhattan

객실은 나름 깨끗했어요 욕실샤워부스가 좀 불편했지만. . .수압도낮고. 위치는 말할 필요없이 좋았어요 지하철역 이 바로 옆이었고 워낙번화가라 밤늦게 걸어 다니는데도 문제가 없었습니다 여행목적으로 묵기에는 나쁘지않았습니다

Nice but relatively no facility compared to its reputation.

서비스도 훌륭하고 아주 만족한 여행이었어요