Oahu Beach Vacations

❤️

Location

Unfortunately this hotel was under renovation and we were not advised when we booked. There was jackhammering from 9am-3pm daily and one day no water in the rooms from 9am-1.30pm . When we spoke with the front officer manager she just yelled at us and told us Expedia should have told us about the renovations and it was their fault . She did not care and did not want to resolve the problem with a room move or any form of compensation at over $1000 Aud a night we should have advised us of the noise and hotel being half closed and no water. The hotel is in a great location the other staff were friendly and doing their best. When it is finished at the end of the year a great hotel to stay right on the beach. Our room was old but really great position and balcony overlooking the beach. Other than the renovation and Front Office Manager it was a great hotel.

First time in Honolulu. My kids and I really enjoyed the hotel. Staff was very helpful and friendly. We loved being beachfront.

Room I was assigned was occupied by someone else when I got to the room. It was marketed as a quiet place to rest away from the noise of the main area - but it was the sea world of hotels. Also they charged by for 2 nights for a 22hr stay because I arrived early in the morning.

Staff was rude and unfriendly! Mold in the room. Refrigerator didn’t work. Stay 5 nights, housekeeping on night 3 didn’t replace the used towels. Shower won’t drain. All issues reported to staff that was ignored. Had to point out the mold to housekeeping, since the front desk staff failed to inform housekeeping to clean the mold. Hotel.com didn’t mention there is an actual parking fee per night.

Room I was assigned was occupied by someone else when I got to the room. It was marketed as a quiet place to rest away from the noise of the main area - but it was the sea world of hotels. Also they charged by for 2 nights for a 22hr stay because I arrived early in the morning.

Fabulous hotel & perfect location.

Location

Unfortunately this hotel was under renovation and we were not advised when we booked. There was jackhammering from 9am-3pm daily and one day no water in the rooms from 9am-1.30pm . When we spoke with the front officer manager she just yelled at us and told us Expedia should have told us about the renovations and it was their fault . She did not care and did not want to resolve the problem with a room move or any form of compensation at over $1000 Aud a night we should have advised us of the noise and hotel being half closed and no water. The hotel is in a great location the other staff were friendly and doing their best. When it is finished at the end of the year a great hotel to stay right on the beach. Our room was old but really great position and balcony overlooking the beach. Other than the renovation and Front Office Manager it was a great hotel.

First time in Honolulu. My kids and I really enjoyed the hotel. Staff was very helpful and friendly. We loved being beachfront.