Baie-James Pet-friendly Vacations

Great staff! Manny was the best!

RIU has a quick and efficient system for storing luggage for travelers arriving prior to check in. We did have to stand in line twice in order to check in partly because the online check in process was nonfunctional. However, we were able to access our room prior to 3 PM which was very helpful since we were traveling with children. The staff was friendly and the rooms were clean if slightly small and basic. The location is great for proximity to Times Square, theaters, and restaurants without much noise. Breakfast is included and is delicious and efficiently managed by hotel staff. Prices listed in Expedia are useful for a relative ranking between different hotels but do not reflect what you pay per night. Our basic room was a little over $500/night including various fees and taxes, significantly more than you might expect from the Expedia listing.

Conveniently located. Several amenities bir a quick bit availabke. But my Room was not made up or refreshed on second day by 4 pm. Very full hotel due to World Cup. When i left at 6:15 am i asked desk ckerk to call fir a taxi but he directed me outside instead to a cab that was occupied. No one else around so inhadvto walk to intersection to flag another. Lack if customer care at that hour. Several staff behind desk.

Faultless. The hotel, location and staff are all as close to prefect as possible. Thoroughly enjoyed my stay and will definitely be back.

Great location and very convenient, clean, modern room with lots of storage and enough space for 4 to sleep comfortably. We appreciated the kitchen that made our breakfast easy every morning. Nice and free laundry facilities (bring your own detergent). Why not 5 stars? - The room only had a built-in desk and one chair. It would be nice to put some round table and 3 more chairs there, especially that there was enough space for it. Having a full kitchen but no place to eat was a bit strange. - Communication was mixed. They never responded to my messages on Expedia (regarding early check in). I ended up finding the hotel's direct website, registered there, for which I got an SMS from a number to which I was able to text back and get response immediately. As the hotel is listed on Expedia, it would be nice if they responded to standard platform's messaging like other hotels do, without me finding out ways to contact them.

Great hotel helpful friendly staff will definitely be back

Beautiful hotel in a beautiful central location in the heart of historic Rome. Everyone is gracious, helpful and polite, Our room was lovely, and the property is wonderfully maintained. Elizabeth Unique is situated on a narrow quiet side street near Piazza del Popolo, the Spanish Steps and Via del Corso. The breakfast was wonderful, and we enjoyed dining on the terrace in the morning. Service is given with a smile and good humor. 5 star beauty, 5 star location, 5 star staff. No hesitations.

Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.

Great staff! Manny was the best!

RIU has a quick and efficient system for storing luggage for travelers arriving prior to check in. We did have to stand in line twice in order to check in partly because the online check in process was nonfunctional. However, we were able to access our room prior to 3 PM which was very helpful since we were traveling with children. The staff was friendly and the rooms were clean if slightly small and basic. The location is great for proximity to Times Square, theaters, and restaurants without much noise. Breakfast is included and is delicious and efficiently managed by hotel staff. Prices listed in Expedia are useful for a relative ranking between different hotels but do not reflect what you pay per night. Our basic room was a little over $500/night including various fees and taxes, significantly more than you might expect from the Expedia listing.

The staff were extremely accommodating and I really appreciated their willingness to help.

Beautiful and charming. Very pleasant staff. Be aware that the elevator is very antiquated so 1 person and 2 large suitcases at a time is all that will fit but was not a problem. Beautiful location would stay here again! Side note, like most places in Italy, there is a city tax you have to pay at checkout so be aware

Clean room, breakfast was great and close to everything

Beautiful hotel in a beautiful central location in the heart of historic Rome. Everyone is gracious, helpful and polite, Our room was lovely, and the property is wonderfully maintained. Elizabeth Unique is situated on a narrow quiet side street near Piazza del Popolo, the Spanish Steps and Via del Corso. The breakfast was wonderful, and we enjoyed dining on the terrace in the morning. Service is given with a smile and good humor. 5 star beauty, 5 star location, 5 star staff. No hesitations.