Mountain States Romantic Vacations

Needs more workers waiting on line for like an hour

We received an upgrade to a suite when we arrived. The room was very nice and very clean. The view was amazing! We could see the strip from floor to ceiling. My only complaint is that there needs to be a partition between the bedroom and bathroom area because the light in the early morning coming from the windows in the bathroom was brutal after a night out.

Accessible to all other attractions in the strip, the best restaurant Gilley’s, nice to have adjacent/ connecting rooms for big parties, courteous staffs.

Our stay was absolutely wonderful and the service was top tier except for checkout. I was called to checkout but there was some confusion with the guest in front of me as to which front desk associate was helping who. I was forced to go back in line and made to wait some more which was confusing and embarrassing.

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.

Trump international was amazing we especially enjoyed the kitchenette and we could have any cook wear sent up to the room free of charge. Complimentary water no charge for the refrigerator 5 star accommodation in Las Vegas would recommend to anyone

Our stay was absolutely wonderful and the service was top tier except for checkout. I was called to checkout but there was some confusion with the guest in front of me as to which front desk associate was helping who. I was forced to go back in line and made to wait some more which was confusing and embarrassing.

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.