Hey there! Thanks for taking the time to leave us a rating. We appreciate your honest feedback, and we're always looking to improve. We're sorry to hear that your experience at Bunk Hotel was just average. We'd love to know more about what we can do to make it better next time. Our goal is to ensure that every guest has a great stay, so your comments are valuable to us. If you have any specific suggestions or concerns, feel free to let us know. We're here to listen and make things right. We hope to have another chance to impress you in the future. Thanks again, and take care!

Dear Sunmoon,Thank you for choosing Bunk Hotel as your accommodation during your stay in the city center. We are delighted to hear that you had a wonderful experience with us and that our facilities were to your satisfaction. We take pride in providing our guests with clean and comfortable accommodations, and it's great to know that we met your expectations. Our staff is also glad to hear that we were able to assist you with your needs, even at a late hour. It is our pleasure to provide our guests with the best possible experience during their stay.Thank you for your positive feedback about our breakfast as well. We strive to provide our guests with delicious and nutritious options to start their day off right. We appreciate your kind words and look forward to welcoming you back to Bunk Hotel in the future.Best regards,Team Bunk

Thanks for the review! It sounds like you had a great time with us :) We're glad to hear that you found our staff super friendly - we try our best to be as welcoming as possible!We love that you appreciate the option to bring your own towels - we're all about being eco-friendly at Bunk.Thanks again for your kind words :) We hope to see you again soon!Warm regards,

Hi Octavio, thank you for leaving this feedback. We are really sorry to hear about this and would like to inform you that it is best to tell us about these issues during your stay so that we can try and solve them. Kind Regards from all the Bunk Team, Paul

Hola Marcos Adrián,Gracias por tu reseña.¡Estamos muy contentos de saber que ha disfrutado de su estadía con nosotros y esperamos recibirlo pronto nuevamente!Un cordial saludo,Fátima

Hello Pierce,Once again, we are sorry for your experience and take your safety very seriously. We promptly reached out after you filled in our internal survey to address your concerns and discuss the safety issues you encountered. We think everything was clear in the e-mails we exchanged, if not, please feel free to contact us again.Cheers!

Hi Dave,Thanks for your feedback!We are an international and very friendly staff, thanks for mentioning it. We look forward to hosting you soon again!Warm regards,FatimaBunk team

Hi Alexandra,Thanks for your feedback.We are thrilled to hear you have enjoyed your stay with us and hope to welcome you soon again!Warm regards,FatimaBunk team

Hi Eliza,Thank you for booking with us.We are very happy to hear you have enjoyed your stay with us. We look forward to hosting you soon again!Warm regards,FatimaBunk team

Hi Staci,Thanks for your feedback.We are very happy to hear you have enjoyed your stay with us.We hope to host you soon again!Warm regards,FatimaBunk team

Hi Anne,Thank you so much for your feedback.We are super happy to hear you have found everything to your liking and hope to welcome you soon again!Warm regards,FatimaBunk team

Hello Isabel! We are super happy, that you had a nice experience at Bunk! We hear you, and we are sorry that there were not a lot of opportunities for hanging out, but should you visit again in the summer, you'll get a chance to enjoy our lively outdoor area! Hope to see you again, and thank you for your feedback!