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“I arrived early due to my phone not working and I needed WiFi to message my sister. The host was so kind to let me in and use the WiFi and drop off my bags eventhough the room wasn't redy yet. She was very friendly and they iffered free coffee and breakfast. I felt very welcomed.”

“It was a wonderful experience. Perfect.”

“Great area and charming hotel. Great pub and restaurant.”

“Just checked out from a six-night stay here. LOVED my room - a business room with a sea view. I normally don’t get too hung up on sea views but this one was special. Spent a lot of room time sitting in my little alcove with its big bay windows, staring out to sea and the Tower of Refuge, contemplating the tides. Perfectly located. Great for walking along the beautiful promenade and shopping along the Strand. Lots of restaurants and shops nearby. The staff were wonderful and super helpful....

“Staff very helpful. Room clean. Bed comfortable ”

“Nice place”

“The property is in a great location with easy access by public transport from the airport. The staff were friendly and professional. Breakfast was excellent and the free bottled water a bonus. A couple of gripes though the ensuite was very small and needs some TLC the tiles and shower need replacing and the toilet brush was not clean. Also we were only give one key this meant we had stopped stay together all the time. We also managed to lock ourselves out and had to wait nearly 2 hours fro staff...

“This place is hidden gem. Loved it so much we stayed another night. Close enough to the electric railway to give you easy access to the island.. There is NOT a lot going on in Laxey, but that exactly what we were looking for. if you just want to relax and get away. The shore hotel is a great spot”

“Staff very good and helpful would recommend to everyone thanks for everything”

“The breakfast was brilliant ”

“A greet hotel In terms of value, but beware! We arrived and were taken to another building, that they use, but is NOT the HQ hotel as seen on the images. Our room was 3 levels up some very narrow steep stairs, with a 22kg suitcase, no lift and no offer of help, even if I am 65 yr old. The room was dark, and single beds,instead of a double. We asked for a move and after a while were offered a nice room, 1st floor, in the main hotel building, which had a lift. Also the surrounding area is littered...

“Welcoming staff, Room was very comfortable and housekeeping was excellent room made up to a high standard every day of stay. Breakfast was very good ate in restaurant 2 nights of stay food was really nice. Excellent location on seafront near electric tram and steam railway To sum up we all have enjoyed our stay at the Empress hotel”

“Excellent room. The downside was there were no other teas, and the television had no internet connection - only Sky. Could not connect to other options... Expensive but very nice.”

“🤗”

“lovely hotel good location, shame expedia confirmation did not state that breakfast was included as it was but was not mentioned on the booking email. ”

“Well decorated establishment ,a compact room with all the necessary facilities. Staff were welcoming and helpful. Situated within easy walking distance/ public transport of the town facilities, theatre, cinema.”

“I went for business trip. So I didn't experienced the Casino and around of the Hotel. I think this hotel is good at for short travel. The room is clean, bathroom is convient for shower. Free Wifi can be used for 2 computer/room. However the eating included in dinner and breakfast in the hotel is normal.”

“Best hotel on the Promenade. Elegant, dark wood, beautiful artwork. Clean rooms. Nice restaurant and bar. Claire, Tim & Tony run a top notch hotel. Love it. ❤️ Jack is an ace in the bar and restaurant 👌. Only slight 'complaint' I can imagine is, They should offer better pillows or different types, goose or foam would've been better than current pillows. Would highly recommend.”